Location: Nashville,TN, USA
Job DescriptionSummary: Compiles and maintains accounts payable records. Records payments to customers' accounts and maintains accounts receivable recordsEssential Duties and Responsibilities include the following:Accounts Payable Functions:Expense Report Processing:•Reviews expense reports and oversee travel policy compliance•Communicates discrepancies or variance from the travel policy to the field•Tracks expense reports each month to make sure that all travelers are current•Edits batches as needed for policy compliance and to meet certain deadlines•Works in assigned queue(s) in PurchasingNet.•Backs up other Accounting Operations Coordinators as needed.Credit Card Processing:•Reviews credit card logs/receipts and oversee credit card policy compliance•Communicates any discrepancies or variance from credit card policy to the fieldAccounts Receivable Functions:•Receives payments and posts amount paid to customer account daily.•Researches and processes customer inquiries.•Researches and processes charge backs, returns, and bad checks. Also overpayments and refunds to customer.•Verifies accuracy of accounts.Collection Management:•Confers with customer by telephone, email, fax, or letters in attempt to determine reason for overdue payment, short payment, reviewing terms of sales, service, or credit contract with customer. Notifies manager if customer fails to respond.•Records information about financial status of customer and status of collectionefforts in Collections Manager tool.•Reviews delinquent account records to determine which customers must becontacted for collection of overdue accounts.Other Duties and responsibilities:•Obtains and mails/emails invoice copies for customers, as requested.•Answers accounts receivable phone inquiries and follows up.•Assists with related special projects, as required.•Examines work for exactness, neatness, and conformance to policies andprocedures.•Studies and standardizes procedures to improve efficiency.•Prepares composite reports from individual reports for Manager.•Adjusts errors and complaints.•Works with RVP when contract issues come up.•Reconciles customer accounts for discrepancies.•Edits other staff members' work for accuracy.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.We are proud to offer the following benefits: Insurance: Medical with available FSA/HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.Paid time off: Sick, Vacation, Holidays, Floating Holidays, Bereavement Leave, Jury Duty Leave, Volunteer Hours.Bonuses: Employee Recognition Awards, Employee Referral Bonus Program, Profit Sharing Bonus, Bonus Program (salaried positions only).Other: 401K Retirement Savings Plan, Tuition Assistance Program.RequirementsCompetency:To perform the job successfully, an individual should demonstrate the following competencies:•Analytical, Design - Generates creative solutions; Demonstrates attention to detail, Problem Solving, Technical Skills, Customer Service, Interpersonal, Oral Communication, Team Work, Written Communication, Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness, Ethics,•Organizational Support, Adaptability, Attendance/Punctuality, Dependability, Initiative, Innovation, Judgment, Motivation, Planning/Organizing, Professionalism, Quality, Quantity, Safety and Security.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Language Ability:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Math Ability:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills:To perform this job successfully, an individual should have knowledge of Microsoft Word word processing software; Microsoft Excel spreadsheet software and have the ability to maintain multiple spreadsheets and Great Plains accounting software.Certificates and Licenses:No certifications neededSupervisory Responsibilities:This job has no supervisory responsibilities.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk.The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Ability to adjust focus.*This job description is not a contract for any specific period of time and may be adjusted at the employer's discretion based on changing or newly identified needs of the position.