Company: Instrumart About Us There's an engineer behind everything we sell. This isn't just a tagline. We have a team of 20+ applications engineers that serve as our primary sales force, troubleshooters, and technical support staff. Yeah, we ask a lot of them but they're pretty smart. If you know what you're looking for, you can quickly and easily go online or call us to place an order. But, if you have a question or aren't entirely sure what you need or what might work best, then call us! Our engineer will work with you to find the best solution for your unique situation and, once you've made your purchase, they will continue to provide support for the life of that product. Visit our Website: instrumart.com Summary: The Accounts Receivable Associate is a member of the Accounts Receivable Team handling the day-to-day Accounts Receivable duties. This includes working effectively with other departments and sister companies, as well as dealing with a variety of people outside of Instrumart (customers, banks, etc.). Job Duties:
- Bills customers for all orders shipped daily
- Issues credit memos or refunds as needed
- Follows the corporate credit policy in regard to the credit granting, reporting, and updating process
- Makes sure tax procedures are followed
- Works on daily customer deposits/payments and associated duties
- Reviews orders for potential fraud using a variety of tools
- Verifies that credit card orders are processed correctly
- Maintains NetSuite customer database to ensure that information is current and accurate
- Assists the Credit Manager in making collection calls on past-due accounts
- Uses a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, Ariba, Coupa, and CyberSource
- Monitors shared emails to ensure all work is done accurately and in a timely manner
- Cross-trained to provide back-up support to our accounts payable team
Required Skills:
- Technical aptitude. You're tech-savvy and can quickly figure out new systems
- Excellent attention to detail and a capacity to work in a fast-paced environment
- Strong written and verbal communication skills. You will be communicating with all of our internal departments on a daily basis, as well as our external customers, both over the phone and via email
- A customer service mindset. You pride yourself on being helpful and enthusiastic about making a difference to our customers
- A 2-year Accounting degree or comparable work experience
Preferred Skills:
- Experience working with NetSuite (or similar business management software/ERP), Dun & Bradstreet, WAWF, and/or experience with military contracts are all a plus
- Be flexible, trusting, and willing to share a workload with their fellow team members
- Be a motivated self-starter
- Be personable and have a team-player attitude
- Maintain a positive attitude and tone even when dealing with stressors
- Be excited about growth opportunities within the department contributing to the greater good of the company through shared services with the Parent company.
Location: This position is located in South Burlington, Vermont, with the option to work from home 40% of the time following the completion of training #instrumart #FCG-L #LI-NP1 Instrumart operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications. Why Build a Career with Us?Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. Other details
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