Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.We are seeking a motivated candidate to fill an Accounts Receivable position to provide prompt, professional support to our customers. This position holds excellent learning opportunities for a motivated individual looking to enter our company with the opportunity for growth within Empire Merchants North. If you feel you are a good fit, we invite you to apply!This position is the primary contact for Empire Merchants North customers and sales associates regarding customer payments, payment terms, and collections of past due balances. . ESSENTIAL POSITION RESULTS•Maintain cash flow for EMN by applying payment to invoice(s), check processors have placed on customers account (On Account spreadsheet), update SAP terms for returned and/or ACH received from Finance, upload IPayx and Fintech payments into SAP and provide backup to Finance on cash application during high volume.•Process notifications of invoice due to customer via email and sales management.•Process past due A/R by securing payment plans on past due balances, provide progress and notes to Credit Assistant and AR Supervisor.•Process Credit Block on pending orders by removing block, assigning credit terms, or extend credit limit increase on orders up to 5% but not to exceed $1,000.•Report unpaid past due invoices to SLA and release customers to SLA for paid invoices while adhering to company policies and remaining compliant due to SLA regulations.•Process State delinquent listing by updating customer credit terms.•Post disputed items onto Excel spreadsheet for submission to SLA•Provide Reception coverage as needed.•Assist Customer Care team where needed by but not limited processing orders and order related inquiries.•Contributes to team effort by accomplishing related issues as needed.•Maintain customer confidence and protects operations by keeping information confidential.•Maintain organization's stability and reputation by complying with federal and state regulations. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including:•Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.•Hourly Rate $19. per hour / Full time / Monday - Friday, 9am - 6pm / Hybrid work schedule after training •The company will evaluate a specific candidate's education, skills and experience when making an offer.SUPERVISORY RESPONSIBILITIESNone Skills & Requirements QUALIFICATIONSEducation, Certifications and/or licenses:
- High School Graduate / GED
EXPERIENCE:
- Two years related experience and/or training; or equivalent combination of education and experience - will train right candidate
KNOWLEDGE/SKILLS:
- Proficient PC skills using MS Office
- Must be results oriented professional with excellent verbal/written communication skills using diplomacy and discretion.
- Ability to multi-task, work independently and/or within a team, pays attention to detail
- Ability to meet deadlines
Applicants only, No Recruiters please. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) ###-####.