Location: Johnstown,OH, USA
SummaryRecords payments to customers' accounts and maintains accounts receivable records by performing the following duties.Education/ExperienceHigh school diploma or general education degree (GED); and one years related experience and/or training; or equivalent combination of education and experience.Essential Job Responsibilities:· Enters finalized cash receipts and updates accounts receivable ledger by customer.· Prepares and circulates status report of customer orders on hold and follow-up with customers to ensure past due payments are received.· Makes daily contacts to customers with past due invoices/accounts.· Ability to work independently and maintain confidentiality.· Obtains and mails invoice copies for customers, as requested.· Processes daily credit card deposits.· Files check stubs and bank receipts.· Researches and processes customer claims of invoice payment.· Researches and processes charge backs, returns, and bad checks.· Answers accounts receivable phone inquiries and follows up.· Calls and/or mails correspondence to customers as necessary in order to update accounts.· Assists with related special projects, as required.· Is consistently at work and on time; ensures work responsibilities are covered when absent.· Experience with VLookup AND Pivot Tables· Other duties as assignedSupervisionThis job has no supervisory responsibilities.Other Skills:* Language Skills: * Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software; Internet software; Spreadsheet software and Word Processing software.Physical Demands:· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· &nbs