Location: Shrewsbury,MA, USA
We are seeking a dedicated and experienced part time Collections Specialist to join our team. This position is 20 hours a week. The ideal candidate will have a strong background in collections, excellent communication skills, and a proven ability to resolve payment issues effectively.
Responsibilities:
* Collaborate with Project and Division Managers to resolve any AR issues
* Contact insurance adjusters, Mortgage companies and/or clients regarding overdue accounts
* Maintain accurate records of collection activity and interactions
* Monitor and report on collection activity and status on a weekly basis
* Investigate and resolve discrepancies in payments
* Recommend accounts for further action, including legal proceedings if necessary
Requirements:
* Proven experience as a Collections Specialist or similar role
* Knowledge of billing procedures and collection techniques
* Excellent communication and negotiation skills
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Proficiency in MS Office with a strong knowledge of Excel preferred
* Experience working with Insurance and Mortgage companies preferred