Job Title: Accounts Receivable Coordinator -Shared Services Department Name: Accounts Receivable ManagerReports to (title): Credit Manager Business Unit: Fort Mill, SVS & South CamdenJob Summary: Manages and coordinates accounts receivable activities and coordinates collection, reconciliation to the general ledger, and the compilation of accounts receivable reports for all assigned companies. Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. manage invoicing, payment collections, cash application, deductions, and credit risk. The accounts receivable team is critical to ensure that your sales revenue translates into cash in your bank account. The ideal candidate will possess a strong background in accounts receivable and customer services, exceptional attention to detail, and a proactive mindset. If you are passionate about delivering excellence, we encourage you to apply and become a valued member of our team. Essential Job Functions:
- Cross function system support related to accounts receivable processes within multiple ERP systems, balancing all cash entries, reconciling all companies, running appropriate reports, and distributing to management
- Assist with customer credit applications, setting up payment terms and maintaining accurate customer information.
- Process incoming payments to customer accounts, reconcile differences, and approve deductions. (checks, credit cards, EFT's, wires, etc.)
- Monitor and collect accounts receivable by contacting customers via telephone, email, and mail.
- Work with credit manager to facilitate placement of accounts with collection agencies.
- Support and assist the credit manager with customer inquiries.
- Assist Accounting Department with daily functions, as needed.
- Answer/Direct phone calls.
- Manage duties of Cash Entry-AR Cash-balancing and daily reports for all assigned business units
- Maintain all A/R files including invoices, credit memos, cash receipts, reports, and bank statements
- Monitor daily collection efforts, to include calls/emails to customers and internal employees
- Generate and distribute the A/R problem collection notice
- Manage relationships with sales department developing and deploying new processes as needed for multiple legal entities
- Prepare and submit necessary monthly reports to management regarding collection issues
- Facilitate placement of accounts with collection agencies
- Completes special projects, as needed.
- Other duties as determined appropriate for the position
RequirementsRequired Skills & Abilities:
- College degree preferred.
- Bi-lingual in Spanish helpful.
- Ability to operate general office equipment
- 3+ years of experience in credit and collections, preferably in a shared service & manufacturing environment.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Must be a team player who works well independently.
- Must possess good time-management and effective decision-making skills.
- Excellent communication skills, able to communicate confidently and professionally at all levels.
- Working knowledge of Microsoft Office (Excel, Word, and Outlook).
- Knowledge of INFOR accounting software is helpful.
- Organization, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Verbal Communication.
Physical Requirements:
- Able to work in a fast-paced environment
- Office environment
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Salary Description $55,000 - $60,000 per year