Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Highly motivated and reliable person needed to support as Accounts Receivable Associate. The ideal candidate for this position must have an intermediate level knowledge of MS Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and very fast paced; therefore, a strong candidate must have excellent organizational skills, time management skills in addition to a professional attitude and attire that exemplifies the Expeditors culture. Major Duties and Responsibilities:
- Perform weekly customer contact on all client invoices in a high volume and fast paced environment
- Ensure all invoices are paid in terms
- Provide up to date detailed notes listing actions/status on each invoice in the Accounts Receivable system
- Summarize efforts weekly with Accounts Receivable Supervisor
- Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff
- Assist with process improvements related to problematic accounts and work directly with manager for process resolution
- Process credits and issue refunds to customers weekly
- Build key relationships with district operations to quickly resolve invoice issues
- Retrieve and research information as needed
- Support Accounting Department with miscellaneous projects and assignments
Qualifications
- Strong analytical skills
- Detail-oriented
- Outstanding organizational skills
- Ability to communicate clearly both verbally and through email
- Intermediate level Microsoft Excel
- 10 Key by touch
Additional Information
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Up to 26 work from home days annually
All your information will be kept confidential according to EEO guidelines.