Rezolut Imaging is looking for a Customer Service Representative to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.
Job Summary
The medical Accounts Receivable/Collections Rep position is responsible for updating patient information and handling all third-party billing appropriately; responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties per Practice policies and procedures.
Essential Functions of an Accounts Receivable Specialist
Responsible for all aspects of follow-up and collections, including making telephone calls, and accessing payer websites.Identify issues or trends and provide suggestions for resolution.Accurately and thoroughly document the pertinent collection activity performed.Review the account information and necessary system applications to determine the next appropriate work activity.Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact with patients to obtain additional information as needed.Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers.Edit claims to meet and satisfy billing compliance guidelines for electronic submission.Manage and maintain desk inventory, complete reports, and resolve high-priority and aged inventory.Participate and attend meetings, training seminars, and in-services to develop job knowledge. Participate in the monthly, quarterly, and annual performance evaluation process with their Supervisor.Respond timely to emails and telephone messages as appropriate.Communicate issues to management, including payer, system, or escalated account issues.Experience with clearinghouse.Experience with practice management software and workflows.Required Education and Experience
- 6mo-1+ years of Healthcare Insurance posting
What We Offer
- 401(k)
- Basic Life/AD&D
- Disability Insurance
- Paid Time Off
- Employee Assistance Program
Position Type/Expected Hours of Work
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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