Job Type Full-time Description ThermFlo supports large companies, municipalities, and healthcare systems in the Upper Midwest providing 24/7 service for mission critical power generation, thermal, and data center systems. The Accounts Receivable Specialist helps to optimize cash flow and manage the incoming funds from our customers. JOB SUMMARY The Accounts Receivable Specialist helps to achieve accurate application of customer payments, collection on accounts, timely billings, and credit memos. Their main duties include: ESSENTIAL RESPONSIBILITIES
- Gather and verify invoices for appropriate documentation, send invoices to customers through proper channels, process customer payments, credit memos, refunds, and proper sales taxation in accounting software.
- Prepare and enter daily bank deposits, perform customer account and bank reconciliations.
- Maintain accounts receivable records to ensure aging reports are up to date, credits and receivables are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
- Monitor and communicate with customers via phone, email, and mail.
- Research and resolve customer accounts and payment discrepancies, and document with internal controls.
- Handle customer account onboarding, assist with establishing credit limits, and maintain customer records.
- Assist Project Managers and other colleagues with miscellaneous paperwork and reporting, including providing ad hoc customer account status reports, aging reports, and paid job statuses for commission processing.
- Adhere to month-end close tasks, deadlines, and policies.
- Follow established company lien policy when processing customer waiver of lien requests. Identify and monitor lien statues across various departments and projects to preserve company's right to lien.
- Adhere to A/R policies and provide feedback for continuous process improvement.
SECONDARY RESPONSIBILITIES
- Comprehend and adhere to all safety, quality, and Company guidelines specified in the Employee Handbook, the safety policy manuals, quality procedures or any official Company documents.
- Other duties, as assigned.
Requirements QUALIFICATIONS:
- Education: Associate's degree in accounting or equivalent field.
- Experience: 2 years of experience in accounts receivable, collections, or accounts payable.
- Accounting: Understanding of basic principles or finance, accounting, and bookkeeping.
- Invoice Processing: Experience uploading customer invoices to third-party portals and processing payment in various forms (checks, e-payments, credit cards) and having the ability to analyze and manage data in spreadsheets and reports .
- Customer Service: Effective verbal and written communication skills. Ability to maintain a fair, firm, and friendly approach with customers.
- Computer Skills: Ability to use Microsoft Office suite and experience with an accounting software.
- Organizational Skills: Ability to handle multiple tasks, deadlines, and projects at once and stay organized, prioritizing as appropriate.
- Supervisory Responsibilities: This position has no supervisory responsibilities.
PREFERRED QUALIFICATIONS:
- Reconciliation: Experience reconciling general ledger accounts.
- Software: NetSuite and Avalara experience preferred.
WORK AND TRAVEL REQUIREMENTS:
- Physical Demands: This position requires the ability to operate within an office environment and occasionally lift and/or move up to 10 pounds. Reasonable accommodations will be provided aligned with current federal and state regulations upon request.
- Work Environment: This job generally operates in a professional clerical, office setting. This role routinely uses standard office equipment such as computers, phones, adding machine, postage machine and photocopiers.
- Position Type and Expected Hours of Work: This is an hourly, full-time position, operating Monday-Friday with a one (1) hour unpaid lunch.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without prior notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $55,000-$60,000