The Accounts Receivable Collection Specialist contact clients and collect missed and outstanding payments. The self-driven and competent Accounts Receivable Collection Specialist should be professional, trustworthy and able to work independently. Responsibilities:
- Verifies pricing by reviewing contracts and confirming with appropriate operational and sales team members
- Posts customer payments by recording cash, checks, and credit card payment transactions
- Processes cash receipts by verifying and entering transactions
- Resolves invalid or unauthorized deductions by following up with customers and account managers and resolving issues in a timely manner
- Resolves collections by examining customer payment plans, payment history, credit line, terms, and coordinating contact with customers and account managers on past due items
- Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing reports
- Protects organization's value by keeping information confidential
- Updates job knowledge by participating in educational opportunities
- Prepares weekly AR Aging reports for assigned customers and related collections notes
- Meets with Account managers on an as needed basis to review collection issuesEnsures customer master data is accurate
- Maintains financial security by adhering to internal control processes
Requirements:
- 5 plus years' experience
- Possess excellent communication/customer service skills
- Strong understanding of billing and collections processes
- Proficient in MS Office as well an ability to learn proprietary software
- Must be self-sufficient, motivated and capable of out of box thinking
- Excellent organizational skills
- Excellent math skills
- Attention to detail
- Excellent understanding of the billing to collection process
Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.