Job Type Full-timeDescriptionAddiction & Prevention Services ManagerMonroe County Office of Mental HealthRochester, NY HybridFULL-TIME[Exempt] : 40 hours/weekCoordinated Care Services Inc (CCSI) seeks a talented Addiction & Prevention Services Manager to contribute their expertise in providing essential business services to our provider organizations and customers. The Addiction & Prevention Services Manager is responsible for supporting the planning and system transformation of the existing OASAS certified and/or funded array of services within Monroe County. The position provides the support and guidance needed to engage and then connect high risk/high need individuals with substance use disorders to services as rapidly as possible, including but not limited to, services such as DSS, Social Security, care management, housing, OASAS services, peer services and other community-based resources. The Addiction & Prevention Services Manager leads and supervises the community outreach team who is providing outreach in the community through engagement and education of the behavioral health system. CCSI is partnering with Monroe County Office of Mental Health to hire an Addiction & Prevention Services Manager. This position is employed by CCSI and working on behalf of Monroe County. In this role, you will
- Develop policies and procedures; provide technical expertise to addiction services and programs
- Provide leadership for county cross-systems collaboration for individuals with SUD needs and their families
- Facilitate and participate in meetings on behalf of MCOMH, internally and externally.
- Represent the Monroe County Office of Mental Health on inter-jurisdictional (local, regional, state) or multi-agency committees involved in policy development and planning related to addiction services and programs as
- Develop and maintain a system for tracking Narcan Training & Distribution for MCOMH, collaborating with Department of Public Health
- Work closely with MCOMH leadership to identify and implement department's priorities as identified within the strategic plan by identifying areas of work and defining a path forward for achieving priorities
- Participate in the planning, development and monitoring of the Local Service Plan each year as part of the MCOMH Planning Team.
- Provide direct supervision and strategy to the Community Outreach Team. Responsible for data outcomes.
- Support system transformation through planning and implementation of NYS OASAS residential redesign model and transition to Medicaid Managed Care.
- Assess client level of need and makes referral to appropriate community providers as rapidly as possible
- Provide data to supervisors for advising Contract Coordinators regarding barriers to immediate access to mental health and substance use services for high risk/high needs individuals.
- Leverage access to community resources, including mental health and substance use treatment, Health Home Care Management, non-Medicaid care management and homeless supports. Consults with other community providers around access to care.
- Assist with development of protocols for access to treatment, care management and residential services for high need/high-priority individuals who may or may not be connected to services
- Implement a system for tracking service slots and monitoring availability/utilization.
- Implement and oversees a Quality Assurance process, including Special Review for OASAS providers.
- Promote community voice in decisions regarding care wherever appropriate.
- Review data regarding access to services and provides feedback regarding findings to the Contract Coordinators and/or Executive Leadership.
- Support implementation of NYS OASAS funded programming within Monroe County, supporting the delivery of services consistent with MCOMH values, including trauma-informed, person-centered, strength-based and recovery-oriented, incorporating peer, family, and recovery support services, thereby supporting the goals of recovery, maximizing independence and increasing community integration. Initiatives are viewed through the lens of disparity reduction, specific to racial and ethnic disparities.
- Communicate effectively with providers and families to promote good will.
- Other duties as assigned.
Requirements
- Master's Degree prepared NYS OASAS Qualified Health Professional, CASAC credential in addition to Master Degree is preferred or equivalent education and work experience ( see CCSI's equivalency chart ).
- Minimum 2 years of supervision experience.
- Experience in utilization management and outcome evaluation/familiarity with ARES tracking system.
Additional Requirements
- Satisfactory completion of all required background screenings.
- Travels as necessary to fulfill responsibilities
- Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations.
We Are CCSI! CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities. CCSI's vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development. We Can Offer You
- Market competitive compensation.
- An award-winning Wellness@Work and employee benefits program.
- An organization that is committed to racial equity and anti-racist practices .
- Continuous professional development opportunities.
- A voice in shaping CCSI's ever-evolving diverse company culture.
CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary Description 62,000-66,407