Are you passionate about making a positive impact on individuals struggling with substance use disorders? Do you have excellent leadership skills and a strong understanding of behavioral health operations? If so, we have an exciting opportunity for you to join our team.
We are a leading provider of substance use disorder treatment services, committed to helping individuals on their journey to recovery. Our treatment center offers comprehensive programs that incorporate evidence-based practices, personalized care, and a supportive environment. We prioritize patient well-being and aim to deliver high-quality care through a compassionate and multidisciplinary approach.
STUDENT LOAN DEBT? - As an approved facility within the STAR loan repayment program qualified individuals responsible for direct patient care are eligible to receive up to $250,000 towards student loan debt through the STAR loan repayment program while working at White Light!
Responsibilities:
We are looking for 2 Program Managers. One to oversee our Detox & Residential facility and a second Program Manager to oversee our PHP/IOP/Sober Living. As a Program Manager you will play a crucial role in overseeing the day-to-day operations of our treatment center. Your primary responsibilities will include:
- Supervising Behavioral Health Technicians: Provide guidance, support, and supervision to a team of Behavioral Health Technicians, ensuring they adhere to policies, protocols, and best practices.
- Intake and Discharge Management: Coordinate and oversee the intake and discharge processes, including leading and training team members who ensure smooth transitions for patients to and from the facility.
- Patient De-escalation: Utilize your skills in patient de-escalation techniques to handle challenging situations and promote a safe and therapeutic environment for both patients and staff.
- Communication and Collaboration: Foster effective communication among staff members from diverse backgrounds, promoting teamwork, and facilitating open dialogue to ensure efficient operations and optimal patient care.
- Twelve Step Principles: Demonstrate a strong understanding of twelve step principles and incorporate them into interactions with patients, while respecting their individual needs and beliefs.
- Staff Leadership: Provide leadership and guidance to the staff, fostering a positive and supportive work environment. Conduct regular staff meetings, performance evaluations, and professional development opportunities to enhance staff skills and engagement.
Requirements: To excel in this role, you should possess the following qualifications:
- Bachelor's degree in a related field (e.g., psychology, social work, counseling) preferred but not required.
- Proven experience in a supervisory or leadership role within a substance use disorder treatment center or similar healthcare environment.
- Excellent communication skills, both verbal and written, with the ability to engage with patients, staff, and external stakeholders effectively.
- Proficiency in patient de-escalation techniques and conflict resolution strategies.
- Knowledge of twelve step principles and their application in substance use disorder treatment.
- Ability to work collaboratively with staff from diverse backgrounds and promote inclusivity.
- Strong organizational skills, with the ability to manage multiple priorities and ensure smooth operations.
- Empathy, compassion, and dedication to promoting the well-being of individuals seeking recovery.
Benefits:
- Competitive hourly pay, commensurate with experience and qualifications.
- Opportunity to make a significant impact on the lives of individuals in recovery.
- Supportive and collaborative work environment.
- Comprehensive benefits package (healthcare, dental, vision, retirement, etc.) available for full-time employees.