Location: Raleigh,NC, USA
Start your journey towards success! The Department of Commerce, Employment Security Division is currently accepting applications for an Adjudicator.
This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.
Depending on business need and job suitability, this position may be a candidate for telework, subject to management approval.
SALARY SCHEDULE: NC08
Recruitment Range: $42,500 - $55,500
Department Mission:
Under the Department of Commerce, the mission of the Division of Employment Security is to administer the unemployment insurance system for the state of North Carolina by delivering efficient, effective and quality service.
Description of Work:
This position is located in the Adjudication Unit with the Division of Employment Security and will report directly to the Adjudication Program Supervisor. Upon completing the 16 -18-week training the employee in this position will determine an applicant's eligibility for unemployment insurance benefits based on the reason the individual separated from their last employer. Employees review and evaluate claim information and, if needed, investigate conflicting information provided by applicants and employers. Employees also ensure that all pertinent information used to evaluate the claim is documented in the case file and apply applicable law to issue formal eligibility determinations. This position also requires considerable interpretation of laws and rules and the ability to analyze facts to determine the appropriate course of action. The work schedule for this position is Monday through Friday, 8 a.m. - 5 p.m. This position is physically located in Raleigh, North Carolina, Wake County.
Promotional Video:
Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:
* Demonstrated work experience to quickly learn and understand, Federal and State unemployment insurance laws, DES rules and regulations, precedent decisions, and DES legal interpretations.
* Demonstrated work experience with strong communication and customer service skills in order to obtain relevant and accurate information from all interested parties in a timely manner.
* Demonstrated work experience to analyze facts, evaluate conflicting information, and correctly apply relevant law to those facts in a production - oriented environment.
* Demonstrated work experience with strong writing skills to properly articulate all necessary findings and rationale for each determination.
* Demonstrated work experience with time management and organizational skills to efficiently manage and timely resolve all assigned work.
Applicants must meet both the Minimum Education and Experience Requirements and all posted Knowledge, Skills, and Abilities / Competencies requirements to be considered Qualified for the position.
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See OSHR.NC.GOV for details.
Bachelor's degree from an appropriately accredited institution; or an equivalent combination of training and experience.For consideration for this vacancy, all applicants must complete an on-line application using this link, If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.
*INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION*
Applications with see attached or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy.
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
Re-Entry for Formerly Incarcerated Individuals
Our Agency supports the Governor's Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.
By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1)
If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which he/she has applied.
Please note: This position is subject to a National and International Background Investigation and/or Fingerprinting as required by applicable law.
For technical issues with your application, please call the NeoGov Help Line at 1-855-###-####.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 - 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application.
Kala Longmire
Recruitment & Salary Administration
North Carolina Department of Commerce
Office #: (984) ###-####
Fax#: (919) ###-####