Job Description:
- Support ADC / NM Operations On-boarding Program and PR initiatives (e.g. Tours, building access, new manpower set-up) to all ADC members
- Make connections and work closely with our internal business partners to ensure we are providing quality support, as well as with HR/IT.
Daily Tasks:
- Support Team in set-up process for new manpower at ADC, including but not limited to building access, zones, equipment and program needs, fielding questions and finding solutions to report back to requestor
- Work cohesively with on-boarding team and reporting any issues as they occur
- Propose additional communication solutions focusing on in pre-boarding thru on-boarding of program
- Understand audience needs and continuously suggest changes to PDCA and enhance services provided
- Work with entire team to enhance all manpower experiences
- Actively participate in team meetings and support back-up of team events
- Coordinate training requirements (e.g., Activity sheets, Learning plans, class materials)
- Create a great first impression (welcome packages, orientation, etc)
- Re-prioritize work schedule based on in-coming project deadlines and never hesitate to ask questions
- Large portion of position is detailed data tracking for in-coming manpower set-up; inputting data into systems with access and tools necessary for their roles in a timely manner
Top 3 Required Skills:
- Excellent Communicator: Support new hire questions/concerns, tours
- Should be a doer and respond quickly and effectively; excellent customer service is the priority
- Self-motivated, creative, and detail oriented with ability to work with: Microsoft platform, SharePoint, HLC, Adobe, Lotus Notes
We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.