Location: San Antonio,TX, USA
GENERAL SUMMARY
Provides entry-level administrative and secretarial support for CHCS by answering phones, completing various administrative tasks including data entry and providing customer assistance over the phone as well as in person.
ESSENTIAL DUTIES & RESPONSIBILITIES
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
* Answers phones, provides customer service, and directs calls.
* Performs routine office duties, including filing, faxing, typing, copying, maintaining records, and assisting manager with scheduling and administration.
* Provides administrative and secretarial support for the unit to ensure reports, appointments, and other pertinent information is filtered appropriately.
* Prepares reports and presentations as directed.
* Maintains and reconciles petty cash for assigned units. Oversees purchasing/invoice processing for assigned units.
* Sorts and distributes mail.
* Performs other related duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
* High School diploma or equivalency.
* One (1) year of experience in administrative and/or secretarial work.
Licenses or Certifications
* None
Other Requirements
* Must maintain a valid driver's license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company's auto insurance carrier if you drive your vehicle during company business.
* Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
* Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
* Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
* NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
* NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.
* Depending on assigned unit, applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS system access requirements, the following may result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor) and Family Violence Convictions.
PREFERRED QUALIFICATIONS
* Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed.
* Associate's Degree is preferred
SUPERVISION
* Job has no responsibility for the direction or supervision of others.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
* Program services in area of assignment.
* Principles and practices of office administration.
* Applicable software applications.
* Modern office procedures, methods and computer equipment.
Skill in:
* Customer service.
* Organization and time management.
* Performing a variety of duties, often changing from one task to another of a different nature.
* Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.
Ability to:
* Effectively communicate, both verbally and in writing
* Establish and maintain effective working relationships
* Maintain accurate and complete records
* Meet schedules and deadlines of the work
* Understand and carry out oral and written directions
* Accurately organize and maintain paper documents and electronic files
* Maintain the confidentiality of information and professional boundaries
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
* Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.
Monday - Friday 8:30am - 5:30pm 711 E Josephine
Code : 5927-5
HOURLY RATE RANGE: $19.24-$19.42