Administration - Full-Time
: Job Details :

Believing that diversity contributes to academic excellence and to rich and rewarding communities, Caldwell University is committed to recruiting and retaining a diverse faculty, staff, and student body. Candidates from historically underrepresented groups, whose work furthers our diversity, equity,and inclusion efforts, and who bring to campus varied life experiences, perspectives, and backgrounds are especially encouraged to apply.Caldwell University is a private, Catholic coed four-year university with a strong liberal arts core curriculum that enhances critical thinking and analytical reasoning. Caldwell offers 31 undergraduate and 31 graduate programs, including doctoral, master's, certificate, and certification programs, as well as online and distance learning options that prepare students for today's global marketplace. The university has 15 NCAA Division II athletic teams and numerous clubs, fraternities, sororities, and activities on a beautiful 70-acre campus located in the suburbs of Caldwell, New Jersey. Caldwell was founded by the Sisters of Saint Dominic of Caldwell. Its core values of respect, integrity, community, and excellence influence academic and campus life.Caldwell University is an Equal Opportunity Employer and is strongly committed to diversity, equity, and inclusion within its community.Student Accounts Counselor (Req. #2149)Caldwell University invites applications for a full-time Student Accounts Counselor.Reporting to the Director of Student Accounts, the Student Accounts Counselor assists with daily front-line triage of the One stop office, ensuring inquiries are answered promptly by phone, email, and in person. Handles in-depth questions and concerns specific to student accounts. Works closely with Financial Aid, Registration, and Advising to answer general inquiries related to their respective areas. Key Tasks include front line coverage, cashiering, processing payments, payment reconciliations, collections and student account resolutions. Job duties include, but are not limited to:Answering general questions from faculty, students, and staff in person, on the phone and via email. Monitoring common email inboxes and responding as appropriate.Maintaining expert knowledge of all student online portal functionality, ranging from course search to aid package to online payment. Assisting students with self-service activities.Handling in-depth questions and concerns specific to student accounts. Assisting with collection efforts of past due accounts. Providing feedback for delinquent accounts. Working with students on payment options and escalating inquiries when appropriate. May be assigned to student groups to ensure billing accuracy.Assisting students with issues regarding textbook bundle opt-out options and commuter plan waivers.Accepting payment (cash & check); reconcile receipt screen daily. Performing cashiering functions, processing checks, money orders, cash, and wire transfers.Manually post tuition and housing deposits, as well as other payments made via Nelnet.Performing weekly online remittance reconciliations. Posting outside scholarships to student accounts after review by the Financial Aid office.Running daily reports, including payment returns, payment plan status reports, and AR hold reports. Working closely with the Director to assign/release holds.Providing office support, including ordering office supplies, opening and distributing incoming mail, preparing mailing related to balance notices and 1098-t's, collecting documentation, etc.Assisting with the refund process as assigned by the Billing Manager.Retrieving documents requested by collection agencies as directed.Filing transaction reports/maintaining records.Following up on third party payments as necessary.Associates Degree. Bachelor's preferred, with 1 to 2 years of effective experience required. Must be proficient in Google Suite ( Calendar, Docs, Sheets, Drive) and Microsoft Office ( Excel, Word). Must have experience with data entry.Institutional Research Junior Analyst (Req.2147)Caldwell University invites applications for a full-time Institutional Research Junior Analyst. Reporting to the Institutional Research and Assessment Analyst, the Jr. Analyst assists in providing data and analysis necessary to support campus planning and decision-making, while completing mandated external reports that foster a culture of accountability and assessment. The role also involves leveraging full stack engineering expertise and applying machine learning and AI development to predictive analytics and decision support systems.-Helping with the development of tools that automate accreditation processes and institutional research/data analysis.-Assisting in completing the Common Data Set and other information required for surveys and rankings, including but not limited to US News and World Report, College Board, Peterson's, ACT, and others.-Assisting in assessment processes and procedures while ensuring alignment with current Middle States Standards.-Coordinating campus calendars for assessment, surveys, external audits, and accreditation reporting.-Coordinating institutional and mission assessment activities, including the collection of annual department reports.-Providing technical assistance to staff on survey design and administration, while creating and maintaining dashboards.Bachelor's degree plus 0-2 years of effective full stack engineering experience is required. Experience with machine learning/AI development and applications in data analysis is a plus. Must possess knowledge of data analytics, data modeling, SQL, and writing SQL scripts, along with experience in Microsoft PowerBI or other statistical analysis software. Must also have a research background, familiarity with survey administration and relational databases, and proficiency in using Microsoft Office applications and Google Workspace. Experience or participation in a college or university's self-study and accreditation process is a plus.Director of Campus MinistryCaldwell University invites applications for a full-time Director of Campus Ministry. Reporting to the President, the Director of Campus Ministry is responsible for planning, coordinating and implementing programs that embrace the Catholic Dominican mission while fostering the spiritual and religious needs of the Caldwell University community. Job duties also include, but are not limited to:Developing a vibrant liturgical and sacramental life on campus through coordinating and implementing worship and liturgical services.Ensuring the Sacramental presence of a priest while planning, organizing and attending campus masses, including, but not limited to, Mass of the Holy Spirit, Advent/Christmas Mass, St. Thomas Aquinas Mass, Founders Day Mass, Commencement Mass, Sunday Masses on campus.Assisting with ministering to other departments with various campus liturgical needs.Animating Caldwell University's core values of Respect, Integrity, Community, and Excellence by providing opportunities for students to gather.Providing pastoral direction for individuals or small groups and making referrals to other services when needed.Planning, promoting and executing on-campus and off campus retreats, renewal experiences and faith based social activities for students.Coordinating the recruitment and training of liturgical ministers (greeters/ministers of hospitality, lectors, and Eucharistic ministers) and assisting in the recruitment of music ministers for the liturgy.Overseeing the OCIA - Order of Christian Initiation for Adults process by inviting the campus and facilitating the program.Planning, organizing and implementing faith based volunteer opportunities for the campus community.Embracing an ecumenical philosophical approach in guiding students, planning programs, and facilitating an inclusive environment for all faith traditions.Disseminating campus ministry events, news and information to the entire University community. (i.e., social media, word of mouth, personal invitation, newsletter, Monday Morning, SGA, Student Engagement announcements).Maintaining a visible and active presence in the campus community, especially among students to enhance our Catholic Dominican identity and promote spiritual growth.Coordinating student participation and attending the Dominican Preaching Conference.Seeking grant-funded opportunities with the OPSCC.Assisting in coordinating the celebration of key moments of the Dominican Tradition.Participating in campus-wide programs and activities.Bachelor's Degree required in a related field, Master's Degree preferred, plus three or more years of effective experience is required. Must be available for occasional travel and to work nights and weekends as needed. Must have a valid driver's license.Applicants must submit a resume, cover letter specifying position, and a list of three professional references including complete contact information.Graduate Admissions Counselor (Req. 2129)Caldwell University invites applications for a full-time Graduate Admissions Counselor. Reporting to the Vice President of Enrollment Management and Communications, the Graduate Admissions Counselor is responsible for recruiting and interviewing prospective students and developing program presentations. The Counselor will also be responsible for maintaining contact with various business organizations, law enforcement agencies, community colleges, school districts, and other community organizations. Job duties include, but are not limited to:Spending at least 50% of the time on recruitment activities; including but not limited to; planning and attending online, on and off-campus recruitment events such as graduate education fairs, corporate recruitment functions, networking opportunities, information sessions and other initiatives that will contribute toward building a pipeline of prospective adult students.Engaging prospective students through various means of ongoing and regular communication; phone, email, text, and social media as appropriate. Conduct preliminary interviews with prospective students.Providing visitors and walk-ins with exceptional service and personal attention while answering questions, filling out paperwork, and establishing student records as needed.Preparing and submitting monthly recruitment reports to the VP for Enrollment Management.Maintaining up-to-date knowledge of college academic programs, support services, financial aid, and billing procedures.Reviewing applications and transcripts in order to recommend admissions decisions.Ensuring sufficient catalogs, view books, and materials are available for mailing, open houses and organizational events.Being available to work occasional evening and weekend hours.Bachelor's degree plus three years of effective experience in recruitment or sales.Campus Safety Guard Supervisor (Req. 2090)Caldwell University invites applications for a full-time Campus Safety Guard Supervisor. Reporting to the Director of Campus Safety and Security, the Campus Safety Guard observes and reports potential safety risks, provides a presence on campus, and complies with University policies and procedures. The Campus Safety Guard will be responsible for building access, parking safety, and maintaining knowledge of all Emergency Operation Procedures. The Campus Safety Guard will provide assistance and protection to persons and property in and about university owned buildings, campus grounds, and parking areas. Job duties include, but are not limited to:During an assigned shift, patrol campus to observe, recognize, and report conditions that may affect public safety or University policy.Ensuring compliance with rules and regulations, as set by Caldwell University, and in accordance with federal, state and local guidelines conducting patrols, security checks, traffic enforcement, building safety, and access control.Providing a daily campus safety presence and ensuring building access and protection.Conducting initial investigations and complete incident reports, as needed; preparing forms neatly, accurately, and completely.Monitoring parking areas and enforce parking policy guidelines. Issue written University Parking Summonses.Scheduling Campus Safety Officers in accordance with established shift protocols.Monitoring security camera system, operate access control system, test safety equipment, and serve as Campus Security Authority as outlined by the Clery Act.Assisting the Director of Campus Safety and Security as needed.High School diploma required. Associate degree preferred or a minimum of five years in police/security. Candidates must hold a SORA certification, or be able to obtain one prior to employment. Applicants must also be AED certified, CPR licensed, and First Aid certified.Caldwell University invites applications for a full-time Campus Safety Guard. Reporting to the Director of Campus Safety and Security, the Campus Safety Guard observes and reports potential safety risks, provides a presence on campus, and complies with University policies and procedures. The Campus Safety Guard will be responsible for building access, parking safety, and maintaining knowledge of all Emergency Operation Procedures. The Campus Safety Guard will provide assistance and protection to persons and property in and about university owned buildings, campus grounds, and parking areas. Job duties include, but are not limited to:During an assigned shift, patrol campus to observe, recognize, and report conditions that may affect public safety or University policy.Ensuring compliance with rules and regulations, as set by Caldwell University, and in accordance with federal, state and local guidelines conducting patrols, security checks, traffic enforcement, building safety, and access control.Providing a daily campus safety presence and ensuring building access and protection.Conducting initial investigations and complete incident reports, as needed; preparing forms neatly, accurately, and completely.Monitoring parking areas and enforce parking policy guidelines. Issue written University Parking Summonses.Developing and maintaining professional relationships with local law enforcement and fire officials.Monitoring security camera system, operate access control system, test safety equipment, and serve as Campus Security Authority as outlined by the Clery Act.Assisting the Director of Campus Safety and Security as needed.High School diploma required. Associate degree preferred or a minimum of five years in police/security. Candidates must hold a SORA certification, or be able to obtain one prior to employment. Applicants must also be AED certified, CPR licensed, and First Aid certified.#J-18808-Ljbffr