Location: Phoenix,AZ, USA
ABOUT THIS POSITION
Phoenix Public Library (PPL) serves a diverse multiethnic clientele of over 4.8 million people, with a central library and 16 branches. The library offers collections in multiple languages, a full range of cutting-edge electronic resources and customer focused public services. PPL is a large system seeking motivated candidates to advance their career opportunities through a pathway designed for upward mobility. We offer a variety of development opportunities for supervisors through leadership and mentor programs. Join this innovative team today!
The Phoenix Public Library, Management Services Division is seeking an Administrative Aide to be responsible for providing first-line customer service by telephone, in-person, or by e-mail.
Additional responsibilities include:
* Providing critical support to the division including the procurement of goods and services.
* Processing invoices for payment, tracking, and routing documents.
* Creating and maintaining reports and spreadsheets.
* Managing the division's SharePoint website.
* Drafting meeting agendas and minutes.
* Managing public room reservations at Burton Barr Library involving regular interaction with other City Departments, stakeholders, and leadership.
IDEAL CANDIDATE
* Strong customer service skills with potentially difficult circumstances.
* Strong verbal and written communication skills.
* Able to:
* Meet strict deadlines.
* Sit for long period of time.
* Work on a variety of projects and other duties as assigned.
* Work independently and meet tight deadlines in a fast-paced environment.
* Provide seamless customer service.
* Assist staff and recommend improvements.
SALARY
Pay Range: $20.51 to $35.08 per hour.
Hiring Range: $20.51 to $28.86 per hour.
Pay Range Explanation:
* Pay range is the entire compensation range for the position classification.
* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
BENEFITS
A comprehensive benefits package is offered which includes:
* Traditional pension with employer and employee contributions, click here for more details: Pension Information
* 401(a) and 457 plans with employer contributions
* Choice of generous medical HMO, PPO, or HSA/HDHP plans
* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
* Wellness incentive of up to $720 annually
* Dental, vision, and life insurance options
* Employer paid long-term disability
* Free Bus/light rail pass
* Tuition reimbursement program up to $6,500 per year
* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
* Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 003 Benefits
MINIMUM QUALIFICATIONS
* Four years of experience performing clerical duties.
* OR Bachelor's degree in public or business administration, or a related field.
* Other combinations of experience and education that meet the minimum requirements may be substituted.
* The City job description can be found here.
* All finalists for positions are subject to a criminal background check applicable to the department or position.
* Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
* For information regarding pre-screening and driving positions, click here.
PREFERRED QUALIFICATIONS
The minimum qualifications listed above, plus:
Experience with:
* Monitoring and recording retention records.
* Multitasking in a fast-paced environment.
* Procurement and payment reconciling.
* Data entry and record keeping.
* Microsoft Office, including Word, Outlook, and Excel.
* Updating SharePoint content.
* Scheduling/calendaring.
* Drafting agendas and meeting minutes.
* Providing administrative support and excellent customer service.
RECRUITMENT DATES
Recruitment closes December 23, 2024. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
HOW TO APPLY
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
* Job interviews may be held by video or audio conference.
* If you are in need of computer resources, click here for free options.
* Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
* Explore other Employment Opportunities with the City of Phoenix.
* Subscribe to receive e-mail notifications about new employment opportunities.
* If you need assistance applying for this job, please contact our HR Connection Center at (602) ###-####.
REFERENCE
Admin Aide, JC:06020, ID# 56344, 12/16/24, USM, AJ, Benefits:003
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.