Provides administrative and program support to the faculty and staff of the Office of Student and Resident Diversity (OSRD). This individual works under general direction on operational and/or procedural assignments that are varied and complex that require considerable discretion and independent judgement. Tasks involve handling of confidential information and a wide variety of inquiries and interactions with faculty, staff, students, and residents, the public, and high levels of leadership within UCD Health. The incumbent is expected to utilize initiative, judgment, and discretion in researching, analyzing, and compiling necessary background information to assist management in responding to a wide variety of complex issues; apply problem solving techniques to address various situations, and provides referrals to appropriate resources. Originality and ingenuity are often required to help establish procedures. The incumbent must effectively communicate with executives and their staff and develop relationships with key constituents.Apply By Date 10/4/2024 at 11:59 PMMinimum Qualifications
- High school diploma or equivalent certificate.
- Experience working in academic environment and providing student support to diverse populations (including first generation, students from diverse racial and ethnic backgrounds, LGBTQI and socially-economically disadvantaged).
- Experience managing schedules and providing administrative support to executive leaders and/or faculty members.
- Front office management experience.
- Demonstrated ability to plan, organize, prioritize, and perform assigned tasks in a professional and timely manner.
- Ability to handle or direct multiple concurrent tasks, appropriately allocating time and balancing priorities.
- Excellent verbal and written communication skills, active listening, critical thinking, multi-tasking and time management skills.
- Demonstrated excellent organizational skills.
- Excellent interpersonal skills to effectively and professionally communicate in person.
- Skill in managing sensitive and confidential information regarding student issues.
- Knowledge in operating and managing an office front desk.
- Thorough knowledge of administrative procedures and processes including Word processing and Excel spreadsheets.
Preferred Qualifications
- Bachelor's degree in a relevant field (e.g. education, healthcare administration, or related discipline) or equivalent experience/training.
- Experience providing administrative support to multiple individuals in a fast passed environment.
- Demonstrated ability to work independently but also generate cooperation among faculty, staff, and students.
- Investigative skills to elicit information needed to clarify inquiries and requests; and professional skills to handle sensitive or difficult situations diplomatically and to work effectively and sensitively with constituents from diverse culture background and perspectives and as part of a team.
- Problem solving skills to analyze situations and initiate solutions.
- Ability to exercise independent judgment and make effective decisions based on priorities, resources and policies.
Key Responsibilities
- 80% - Analytical and Program Support
- 20% - Pre-Med Outreach and Application Processing
Department Overview The Office of Student and Resident Diversity (OSRD) is responsible for increasing the pre-medical student and pre-health professions pathways, nurturing and advising undergraduates from socially economically disadvantaged backgrounds who express an interest in medicine and healthcare careers, overseeing the CA Postbaccalaureate Consortium, supporting UCDH medical students while creating a more inclusive environment, and collaborating with medical graduate training program directors and the Office of Graduate Medical Education (GME) to improve the diversity and inclusive climate of medical graduate training programs.Department Specific Job Scope The mission of the Office of Student and Resident Diversity (OSRD) is to create an environment of inclusion and respect, and to actively recruit and fully foster the development of a physician workforce that reflects the rich diversity of our nation and our world - a workforce wholly equipped to serve and care for all people, vigorously committed to reducing health disparities, and passionately dedicated to the goal of achieving true health equity.POSITION INFORMATION
- Salary or Pay Range: $ 28.49-$40.83
- Salary Frequency: Hourly
- Salary Grade: 108
- UC Job Title: BLANK AST 3
- Number of Positions: 1
- Appointment Type: Staff: Career
- Percentage of Time: 100 %
- Shift Hours: M-F 8-5, occasionally evenings and weekends
- Location: Education Building (HSP033)
- Union Representation: CX-Clerical/Admin
- Benefits Eligible: Yes
- Hybrid/Remote/Onsite: This position is 100% on-site
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page .If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: High quality and low-cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staffPhysical Demands
- Standing - Occasional Up to 3 Hours
- Walking - Occasional Up to 3 Hours
- Sitting - Frequent 3 to 6 Hours
- Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
- Bending/Stooping - Occasional Up to 3 Hours
- Squatting/Kneeling - Occasional Up to 3 Hours
- Twisting - Occasional Up to 3 Hours
- Reaching overhead - Occasional Up to 3 Hours
- Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
- Sustained attention and concentration - Frequent 3 to 6 Hours
- Complex problem solving/reasoning - Occasional Up to 3 Hours
- Ability to organize & prioritize - Frequent 3 to 6 Hours
- Communication skills - Frequent 3 to 6 Hours
- Numerical skills - Occasional Up to 3 Hours
- Constant Interaction - Frequent 3 to 6 Hours
- Customer/Patient Contact - Frequent 3 to 6 Hours
- Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment
- Indoor office work environment.
Special Requirements
- This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
- This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected . The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy, please visit: For the University of California's Anti-Discrimination Policy, please visit: Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHereApply for Job
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