Location: Durham,NH, USA
Description We are offering a short term contract employment opportunity for an Administrative Assistant in Durham, New Hampshire. The Administrative Assistant will be responsible for managing inbound and outbound calls, providing customer service, and handling email correspondence. Expertise in Microsoft Excel and Word are also key components of this position. This is a 3 week coverage. Responsibilities: Manage both inbound and outbound calls, ensuring effective communication with customers. Provide excellent customer service by addressing customer inquiries and resolving issues promptly. Handle email correspondence efficiently, ensuring all customer queries are responded to in a timely manner. Proficiently use Microsoft Excel for data entry and record keeping. Utilize Microsoft Word for drafting and editing documents. Maintain organized and accurate customer records. Monitor customer accounts and take necessary action when required. Process customer applications accurately and efficiently. Collaborate with team members to ensure smooth operations. Stay up-to-date with industry trends to enhance job performances Requirements Possess strong skills in answering inbound calls and managing inbound/outbound calls. Proven experience in providing exceptional customer service. Proficiency in email correspondence and written communication. Demonstrated ability to use Microsoft Excel for data entry, analysis and reporting. Strong knowledge and experience in using Microsoft Word for document creation and editing. Ability to handle multiple tasks and prioritize work in an administrative role. Excellent organizational skills and attention to detail. Strong problem-solving capabilities and ability to make decisions under pressure. High level of professionalism and ability to maintain confidentiality. Excellent interpersonal and communication skills. Ability to work effectively in a team-oriented environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking 'Apply Now,' you're agreeing to Robert Half's Terms of Use (.