Location: Waterloo,IA, USA
Summary:
The Iowa Department of Health and Human Services (HHS), Community Access and Eligibility Division, is seeking an Administrative Assistant 1 (AA1) to help families of Iowa successfully navigate and understand the importance of providing both financial and emotional support for their children and build relationships with the parents to ensure they are successful. If you have a passion for helping others, this job is for you! Join our dynamic team at Child Support Services in Waterloo, Iowa, and make a meaningful impact on the lives of families. We're seeking an exceptional individual who is respectful, positive, and passionate about supporting families throughout their child support journey.
Hours, Work Location and Requirements:
This is a full-time opportunity, Monday - Friday being from 8:00 AM- 4:30 PM.
Upon successful completion of the training period and with management approval, this position offers a hybrid work opportunity, working from the office as scheduled, and from home.Responsibilities:
Your responsibilities will involve specialized technical and administrative work, supporting local program objectives to ensure statewide success. This position requires a highly motivated, organized individual with excellent written and verbal communication and customer service skills. Comprehend and adhere to the confidentiality provisions stated in the Code of Iowa. Produce work with extreme accuracy. Prioritize complex tasks and time to meet established performance goals and critical deadlines. Provide complete and accurate program information when working with internal and external customers.Requirements:
* Strong organizational skills and attention to detail
* Proficiency in Microsoft Office and ability/willingness to learn new software
* Familiarity with relevant laws, policies, and procedures
* Ability to handle confidential information with discretion
* Someone that is able to travel occasionally
Benefits:
We have a great total compensation package for all our full-time employees, including:
* Iowa Public Employees' Retirement System (IPERS)
* Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan)
* Health, Dental and Vision Insurance
* Vacation Leave
* Sick Leave
* Paid Holidays (9 days/year)
* Flexible Spending Accounts
* Life Insurance
* Long-Term Disability Insurance
Background Check Requirement:
Applicant will be required to complete a background check to be considered for this position.
Geographical Information:
* Office located near shopping, gas, medical and banking services in Waterloo
* Within quick driving of multiple restaurant options
* Free parking in front of/behind the building
* Fitness centers within short driving distance, sidewalks for easy access
The State of Iowa is an EEO/AA Employer
IHHS values those with lived experience and encourages foster youth, foster parents, and/or parents who were in the HHS system to apply.
Minorities, women, veterans and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-###-#### TDD). Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
* Graduation from an accredited four-year college or university with a bachelor's degree in any field.
* A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education.
* Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant
For additional information, please click on this link to view the job description.
* Position requires successful completion of a criminal background check to include FBI fingerprinting.
* Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.