Administrative Assistant 1, SG-11, Administrative Assistant Trainee 2, (Equated to SG-10), Administrative Assistant Trainee 1, (Equated to SG-8)(NYHELPS)Item#07841
: Job Details :

Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.Non-Competitive Qualifications for appointment under the NYHELPS Program:For appointment to the Administrative Assistant 1 (full journey level, SG-11), you must have:High school diploma or high school equivalency diploma AND two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.ORCertification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.For appointment to the Administrative Assistant Trainee 2 (equated to SG-10), you must have:High school diploma or high school equivalency diploma AND one year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.For appointment to the Administrative Assistant Trainee 1 (equated to SG-8), you must have:High school diploma or high school equivalency diploma AND six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 1, you will automatically advance to Trainee 2.Competitive Minimum Qualifications:You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 of the Civil Service Law. Transfer:For 70.1 transfer to Administrative Assistant 1, SG-11, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-9 or above, SG-8 or above for a Trainee 2, SG-6 or above for a Trainee 1, depending on qualifications. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. Trainees must successfully complete a set training and development program to be advanced to the full performance level of this title.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level SG-11 position.55-b/c: This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)Duties Description Perform bureau security coordinator tasks. Submits bureau security requests accurately to reflect appropriate and timely system access changes. Reviews and forwards security reviews from ERS Security to the appropriate member of bureau management and follows up to ensure a timely response. Attends BSC meetings and periodic training.Process Power of Attorney/Guardianship documents. Perform the tasks in the Legal Rep case in PS for POA and Guardian paperwork. Prepares, edits and reviews the correspondence for attorneys and agents as directed by legal staff.Provide support to the benefit processing areas. Assesses incoming correspondence and phone inquiries and forwards to appropriate business unit, as warranted. Maintains supply inventories. Provides back up phone/mail coverage and transfers calls and correspondence to appropriate staff. Review Miscellaneous Document cases in People Soft and assign to the appropriate parties in the bureau. Handles other duties as assigned.Additional Comments Knowledge, Skills, and Abilities: Has knowledge of laws, rules, regulations, legal opinions, and established written procedures of New York State and Local Retirement Systems. Be able to communicate complex benefit information to Systems members, demonstrating excellent listening, written and verbal communications skills. Must be able to prepare, understand and interpret written materials. Be familiar with the principles and practices of administrative and technical supervision. Must be skilled in arithmetic reasoning and able to perform high level complex calculations. Must be able to cross train, coach, mentor and transfer knowledge of benefit calculations to staff. Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation:The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) ###-####.Equal Opportunity Employment:The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. Some positions may require additional credentials or a background check to verify your identity.Name David Heaphy Telephone 518####### Fax (518)-###-#### Email Address ...@osc.ny.gov AddressStreet Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor City Albany State NY Zip Code 12236 Notes on Applying Submit a clear, concise cover letter and resume to no later than December 16, 2024. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. Reference Item #07841-DJH on your cover letter for proper routing. If you have questions about this vacancy, please contact this Division representative: Division contact: Dana Pickett, ...@osc.ny.govBe sure to submit unofficial copies of any transcripts and/or certifications you may have with your cover letter and resume if using a qualifying associate's degree or certification as an experience substitution for this title.