Administrative Assistant, Bodyshop - Hildebran, NC
: Job Details :

Who We Are:Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck dealership.What's in it for You:VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture!What You'll Do:The Body Shop Administrative Assistant will be providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.Job Duties: Occupy the reception area during designated times, welcoming visitors in a professional manner both in person and over the phone. Direct visitors and inquiries to the appropriate staff. Notify relevant team members when a visitor or customer has arrived. Maintain and update the company dashboard daily, ensuring information is current. Contact customers regarding purchase orders (POs) for completed repairs, providing timely updates. Oversee warranty and unpaid tickets to ensure proper follow-up. Address inquiries about the company, offering accurate information in a helpful manner. Handle general administrative tasks, including bookkeeping, filing, and clerical work such as opening/closing repair orders (ROs), processing partials, and billing. Distribute communications by receiving and forwarding electronic or physical correspondence, copying, and relaying information to the appropriate teams. Manage phone calls from employees calling in sick and notify management promptly via email. Collect and distribute parcels and mail to the appropriate individuals. Ensure the reception area is clean and organized, following established guidelines.Required Qualifications: High school diploma or the equivalent 2+ years of office administrative experience Cashiering experience preferred Exceptional customer service and telephone skills Excellent interpersonal skills Excellent time management and organizational skills Physical Requirements: Must be able to pass post offer drug testCompensation: $18-$22 hourly depending on experience and qualificationsBenefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Company perks such as employee discounts, company events and training programs Excellent Training and Career Advancement OpportunitiesVelocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.