Location: University Park,PA, USA
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* If you are NOT a current employee or student, please click Apply and complete the application process for external applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
Penn State Extension in Cumberland County is seeking to hire an Administrative Assistant. The Administrative Assistant will:
* Work closely with the Extension Business Operations Manager, Client Relationship Manager, Extension Educators and other Administrative Support Assistants to help ensure the smooth and efficient daily operation of the Penn State Extension office in Cumberland County.
* Assist with county Extension program and events coordination; provide administrative support for Master Gardener and 4-H volunteer programs.
* Provide customer relationship support.
* Help coordinate office communications, multimedia product development and publications.
* Engage in social networking (Facebook, Penn State websites, etc).
* Perform other clerical and administrative duties of administrative support as needed.
Specific responsibilities can include:
* Serve as receptionist or first-line liaison to internal and external contacts and provide general office support: Greet customers, answer telephone, provide directions or information and solve routine issues. Communicate routine and general information to staff, customers, and/or public about standard services, processes, and procedures using prescribed or established guidelines. Schedule/cancel appointments and meetings.
* Assist the office in developing, publishing and managing news releases for Cooperative Extension programs: Assist with social media communications (Facebook, Penn State's websites, Twitter, etc.). Assist educators with developing and providing program advertisements, flyers, brochures and follow-up media releases; maintain educational resource and publication files, order publications as necessary.
* Maintain Customer Relationship Management program files and databases in Salesforce and help generate, prepare and distribute mass mailings: Assist with set-up of off-site workshops, classes, Council meetings or special events as assigned Assist Extension Educators in maintaining and filing documents and reports for grant programs.
* Assist Educator's with many clerical and administrative tasks supporting our 4-H and Master Gardener volunteer programs with registrations: Volunteer compliance tracking, annual 4-H enrollment processing / expense voucher preparations / invoicing, etc.
* Perform other duties as assigned or requested.
The Administrative Assistant must:
* Maintain a professional appearance, represent Penn State University and the county Extension office in a professional manner, and exercise sound professional judgment in carrying out duties assigned by the Business Operations Manager, Client Relationship Manager, office manager and Extension Educators.
* Be able to assume the temporary/occasional role and duties of the other office support staff on an as needed basis across a multi-county area.
* Have the ability to work as part of the Extension team as well as to work independently and have the ability to follow procedures as determined by Penn State Extension.
* Have excellent communication, phone skills, organizational, and interpersonal skills; be attentive to detail; have the ability to handle multiple priorities/deadlines; and be able to exercise discretion in handling sensitive and confidential information.
* Be proficient in the use of internet searches, file formatting, document retrieval, and e-mail is strongly preferred.
* Have experience in a team environment with excellent team skills is required. Be able to work independently to multi-task, and to prioritize workload in a fast-paced ever-changing environment.
This is a 100% full-time equivalency (FTE) job and the individual will work 40 hours/week, Monday through Friday. Some occasional evening/weekend work for events/meetings may require a flexible workday schedule. Full Penn State benefits included. This is a limited term position funded for one year from date of hire with excellent possibility of refunding.
The position is based at Penn State Extension Cumberland County office located at 310 Allen Road, PA Cumberland, Pennsylvania 17402-9600.
Experience and Education:
Minimum requirements include a High School diploma or higher, or an equivalent combination of education and experience. Candidates should possess excellent grammar and proofreading skills, advanced computer skills specifically with Microsoft Excel, Word, Outlook, PowerPoint, Publisher, Office365 and with Penn State's Salesforce web-based customer relationship management software application.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in?all of?its forms.?We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.
The salary range for this position, including all possible grades is:
$34,800.00 - $50,500.00
Salary Structure - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-###-####.
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