Job Type Full-time Description About Us Mackin Educational Resources, based in Burnsville, MN, is a leading provider of educational materials for PK-12 institutions, offering an extensive selection of over 5 million items including print books, eBooks, and digital media. Renowned for our commitment to diversity, innovation, and customized support, Mackin stands out for delivering exceptional customer service and cutting-edge educational solutions that empower educators and inspire students. Join a team that is passionate about making a difference in education and helping schools achieve their goals. Mackin is seeking a qualified Administrative Assistant for our Classroom Services department! About You You are a creative and energetic go-getter who is able to prioritize many varied tasks with deadlines. You enjoy finding ways to support other people's needs. You pay close attention to detail, and love the challenge of figuring out complex problems. You place a high value on learning, education, and professional growth. You are a note-taker and a to-do list master, who is comfortable pivoting at a moment's notice to a new task. Finally, you want to be part of a collaborative and supportive team of former educators, who are passionate about Mackin's aims to bring high-quality, customized classroom services and books to schools and organizations worldwide. Responsibilities:
- Handle custom product fulfillment to include creation of book, bin, and shipping labels, as well as creating custom documents for various needs (for internal or customer use)
- Run reports from internal software/programs, customize and format results depending on need
- Distribute incoming department emails to the correct team members and respond to internal communications via phone and email, in a timely manner
- Perform data entry and research/analysis utilizing spreadsheets
- Use internal software and programs to input, organize, maintain, and/or gather information about customer orders or book data
- Take direction from other team members, and follow through with varying tasks
- Organize and maintain inventory of product samples (books and curriculum materials)
- Communicate promptly and clearly with internal teams, acting as a liaison between Classroom Services and the warehouse
- Create and format documents for internal or external use, such as presentations, flyers, printables, and training documents (as directed by team members)
- Monitor order statuses and meet project needs at specific stages of its fulfillment
- Offer help and anticipate department and/or individual team member's needs, initiating ideas and solutions to problems
- Thoroughly research and derive answers from documents and system notes to guide processes
- Attend internal team meetings and publisher presentations
- Perform any other general administrative duties as assigned
Requirements Service mindset-willingness to collaborate and show initiative
- Operate office printers and copiers, able to troubleshoot the tools and technology of an administrative position
- Highly organized and detail-oriented
- Ability to lift up to 40 lbs. and willingness to do some physical labor (shelving and labeling books, moving boxes, lifting bins, pushing book carts, etc.)
- Excellent interpersonal communication skills, verbal and written
- Advanced knowledge of Microsoft Excel and Word (or equivalent programs)
Preferred Qualifications, Education, & Experience:
- Creative and energetic qualities
- Strong interest or experience in PK-12 education and/or books/literature
- College degree and/or 2+ years' experience in office settings
- Experience creating, formatting, and polishing a variety of documents
- Previous work experience in education, classrooms, libraries, or the book industry helpful
- Training and/or advanced experience in Microsoft Suite or comparable program (specifically Excel and Word), webmail/Outlook, Adobe PDF, and/or Monday.com project management
Hours:
- Full-time day shift hours, Monday through Friday
- Work onsite at our Burnsville, MN office with potential for some remote work
Wages:
- Negotiable, depending on education and experience
Mackin is a friendly working environment, where qualified employees are eligible to enroll in the following benefits: PTO •401(k) •Health Plan Options •Flexible Spending Plan •Dependent Care Plans •Life Insurance Dental Insurance •LTD Insurance •STD Insurance •Vision Insurance •Paid Holidays To Apply: click on the link below or go to: www.mackin.com and under the employment section click on the position, fill out questionnaire, attach resume and cover letter. Mackin Educational Resources is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, veteran status, national origin, genetic information, sexual orientation, and the presence of mental, physical, or sensory disability, or any other status protected under federal, state, or local laws.