Location: San Jose,CA, USA
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Provides administrative support to a market office, funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, an prepares and monitors invoices and expenses.
**SPECIFIC RESPONSIBILITIES**
**Management Administrative Support**
- General office duties include, but are not limited to:
o Answers phones, giving information to callers or redirecting calls as appropriate
o Schedules meetings,
o Time Entry
o Makes travel arrangements
o Plans events,
o Completes management expense reports
o Responds to inquiries in writing and/or verbally.
- Other duties may include:
o Assists on special projects and other duties as assigned by the management team.
o Pulls monthly reports from reporting site and creates spreadsheets for stack rankings and tracking of key performance indicators
o Processes annual funeral home and cemetery license renewals
o Codes and scans of invoices
o Coordinates Sarbanes Oxley compliance
o Schedules call-in appointments for Sales
**Staff Administrative Support**
- Reviews and processes all required documentation and performs day to day administrative duties for funeral services/ burials and/or cremations in accordance with policies and procedures
- Files and maintains customer information for both new business and previous customers
- Maintains office and facility supplies as well as fax machines, copiers and network printers.
- Prepares Daily Schedules (Services, Who's Up, etc.)
- Assists Human Resources (HR) with investigations, note taking and other documents
- Administers HR processes including new hire paperwork, background checks and bonus processing
- Schedules new associates for new hire orientation
- Maintains Market Leader files as necessary
- Enters contract details into HMIS and maintain other related documents.
- Orders and checks memorial to ensure accuracy.
- Works with pre-need arrangements and completes administrative paperwork.
- Assists in preparing and generating required reports
- Processes accounts payable and other accounting support transactions
- Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
- Trains others on policies, procedures and new company initiatives
- Performs other duties as assigned
**Customer Service**
- Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members.
- May serve as Receptionist to greet and receive client families and / or other persons entering the office for information and assistance.
- Maintains a friendly attitude offering assistance and guidance to all persons entering the location
**Compensation:**
Salary: $21.00/Hr
**Benefits:**
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 95125
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - San Jose
Job Profile ID: F00200
Time Type: Full time
Location Name: Oak Hill Funeral Home, Memorial Park, Mortuary & Crematory