The Administrative Assistant provides both clerical and high level administrative support. Gathers, organizes and maintains information for efficient access, and develops and maintains spreadsheets and reports. Serves on several committees and prepares minutes, communicates policies and procedures, and secures clarification as needed. Coordinates and maintains detailed calendars. Drafts, edits and/or writes a variety of documents on behalf of others or for own signature. Coordinates and performs a broad range of clerical / support / reception functions in the department. Follows all visitor protocols. Ensures that requests for information and services are accurately responded to in a timely and appropriate manner.
Southern California Hospital at Hollywood is a 100-bed acute care facility and 24/7 urgent care with a mission and vision to provide compassionate healthcare accessible to everyone. Southern California Hospital at Hollywood provides comprehensive, high-quality medical care. As an acute care facility, we have physicians and specialists on staff for the following: cardiology, pulmonology, internal medicine, psychiatry, orthopedics, hematology, endocrinology, podiatry, cardiothoracic vascular surgery, urology, plastic surgery, and more.
- Prepares documents and correspondence, demonstrating excellent writing, editing, proofreading skills. Effectively coordinates activities associated with meeting management, travel arrangements, transcription of minutes, and follow-up. Effectively manages calendars for others and schedules meetings/appointments and events on their behalf.
- Interfaces with staff, including Medical Staff, and other members of department/administrative team to serve as a liaison for hospital/department administrator, when necessary. Maintains awareness of all hospital and Corporate Policies and Procedures. Ensures that requests for information are accurately responded to in a timely and appropriate manner. Maintains confidentiality and ensures HIPAA compliance. Appropriately follows all visitor protocols.
- Engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful actions regarding work activities. Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times.
- Performs reception functions, including excellent telephone coverage. Effectively uses all applicable computer and office systems/procedures to coordinate documentation, data, and information to ensure timely communication and smooth operations. Ensures appropriate inventory of supplies and proper functioning of equipment. Completes filing in timely manner. Ensures the work area is clean, clutter free, and organized.
Required Qualifications:
- High School Diploma or Equivalent
- Two years of related office, business or administrative experience
- Must demonstrate customer service skills appropriate to the job
- Must be able to read, write and communicate effectively in English
- Computer literacy and proficiency
- Ability to establish and maintain effective working relationships across
- Understanding of basic medical terminology
- Ability to maintain a work pace appropriate to the workload
- Ability to multitask and prioritize needs to meet timelines
Preferred Qualifications:
- Bilingual skills to communicate effectively with patients and families
- Previous experience in an administrative/executive assistant role
- Associates or Bachelors Degree
Pay Rate: Min - $17.30 | Max - $22.50