ADMINISTRATIVE ASSISTANT I - 64002497 1
: Job Details :

Requisition No: 841316 Agency: Department of HealthWorking Title: ADMINISTRATIVE ASSISTANT I - 64002497 1 Pay Plan: Career ServicePosition Number: 64002497 Salary: $33,760.00 to $35,000.00 Posting Closing Date: 11/25/2024 Total Compensation Estimator ToolThis is an open Career Service Administrative Assistant I position with the Department of Health in Lee County.Your Specific Responsibilities:This position reports directly to the Operations & Management Consultant Manager-SES of the Planning and Performance Management division. The Administrative Assistant I will provide administrative support to the Operations & Management Consultant Manager-SES and to direct reports. The incumbent will work independently with minimal supervision by applying sound decision-making processes, organizing and prioritizing routine duties and special assignments, and completing those tasks in an efficient manner with quality results. Incumbent handles confidential information on a need to know basis as defined in the Information Security and Privacy Policy, DOHP 50-10. The incumbent complies with all standards that accompany this description and is responsible for the accuracy, integrity, security and privacy of client, employee and program information under the direct control of this position. Administrative Support to the office of Planning and Performance Management: The Administrative Assistant I manages the daily operations by:

• Professionally addressing inquiries from the public, DOH-Lee staff, DOH Headquarters, local agencies, and community partners.
• Managing mail, deliveries, supplies, appointments, meetings, and human resource tasks.
• Applying standard office practices to tasks like scheduling, preparing materials, handling correspondence, arranging travel, compiling reports, and special assignments.
• Performing HR duties, including preparing position descriptions, organizational charts, and managing recruitment and hiring processes.
• Preparing and updating budgets for assigned L4s.
• Completing the annual after-hours on-call report for the Administrator.

These tasks require knowledge of and proficiency in DOH Accounting, Purchasing, Travel, Human Resources, and Budget policies and procedures.Administrative Support to the office of Vital Statistics: The Administrative Assistant I manages the daily operations by

• Handling routine tasks like scheduling, preparing meeting materials, correspondence, and managing travel arrangements and reimbursements.
• Performing HR duties such as preparing position descriptions, organizational charts, and managing recruitment, interviews, and hiring.
• Conducting quarterly audits with CDR to ensure safety paper accountability.

These tasks require knowledge of and proficiency in DOH Accounting, Purchasing, Travel, Human Resources, and Budget policies and procedures.Customer Service data collection and reporting: The Administrative Assistant I will provide ongoing customer service reporting metrics through the collection, data entry, and reporting of customer satisfaction surveys. The Administrative Assistant I manages these operations by providing:

• Quarterly Customer Survey Reports
• Quarterly Customer complaints acknowledge by next business day report.

These tasks require knowledge of and proficiency in applicable DOH policies and procedures, knowledge of and proficiency in standard business office practices.Internal and External Event Scheduling: The Administrative Assistant I coordinates meetings, trainings, and events for staff, including scheduling, booking venues, sending invitations, managing RSVPs, preparing materials, arranging A/V equipment, coordinating catering, recording minutes, and liaising with speakers. This role requires proficiency in Outlook, strong communication skills, and the ability to network with coworkers, community organizations, and the public.The Administrative Assistant I will perform other related work duties as required.Required Knowledge, Skills, and Abilities:

• Knowledge of DOH-Lee principles, practices and procedures.
• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge of standard business formats and styles for letters and business forms.
• Skill in operating a personal computer.
• Skill in using MS Office (Word, Excel, Publisher, and PowerPoint) and Outlook.
• Ability to operate general office equipment.
• Ability to follow office procedures and practices.
• Ability to organize and maintain filing systems.
• Ability to handle telephone calls in a courteous and effective manner.
• Ability to plan, organize, coordinate work assignments and communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationship with others.
• Ability to understand, interpret and apply applicable rules, regulations, policies and procedures.
• Ability to prioritize individual workload.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.
• Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
• Ability to work with occasional loud noises.
• Ability to locate information that is listed alphabetically and numerically.
• Ability to follow instructions.
• Ability to review data for accuracy and completeness.
• Ability to work independently or with minimal supervision.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/AOther job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of disaster, man-made or natural.
• Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
• Valid Florida driver license and reliable transportation

Working hours: (A) Daily from 8:00 a.m. to 5:00 p.m. (B) Total hours in workweek 40+40 (C) Explain any variation in work (split shift, rotation, etc.) May be required to work additional hours as needed.Florida Department of Health Mission, Vision, and Values: Mission:To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.Vision:To be the Healthiest State in the Nation.Values:I nnovation: We search for creative solutions and manage resources wisely.C ollaboration: We use teamwork to achieve common goals & solve problems.A ccountability: We perform with integrity & respect.R esponsiveness: We achieve our mission by serving our customers & engaging our partners.E xcellence: We promote quality outcomes through learning & continuous performance improvement.Where You Will Work:Fort MyersThe Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.Please be advised:Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: