🌟 Are you a detail-oriented, compassionate, and customer-service-driven individual with a passion for supporting healthcare and mental wellness? Join our team at Covenant Family Solutions as an Administrative Assistant I and play a key role in delivering exceptional client care. Schedule: 10 am-2 pm M-F Why You'll Love This Role: As an Administrative Assistant I, you will be the welcoming face and voice for clients, providing top-notch service while supporting providers and insurance carriers. You'll thrive in this role if you have strong communication skills, enjoy multitasking, and are committed to maintaining an organized and professional environment. What You'll Do:
- Client Interaction: Greet clients, verify contact details and insurance, and process payments.
- Appointment Management: Answer phone calls, schedule and reschedule clinic appointments, and manage cancellations.
- Client Records: Process record requests, handle confidential paperwork, and ensure all required documents are complete.
- Administrative Tasks: Handle general office duties, from scanning and faxing documents to ordering supplies and maintaining a professional clinic environment.
- Insurance Assistance: Verify insurance details, update inactive insurance, and run batch eligibility checks.
- Tech Support: Assist clients with accessing the client portal and resetting passwords.
- Team Support: Attend meetings and collaborate with your team to ensure smooth operations.
What You Bring: - Customer Focus: Strong customer service skills and professionalism.
- Communication: Effective oral and written communication skills.
- Attention to Detail: Highly organized, with the ability to manage multiple tasks and deadlines.
- Flexibility: Adaptable and willing to take on other duties as assigned.
- Team Spirit: Ability to build professional working relationships and collaborate with others.
Qualifications: - Education: High school diploma or equivalent required, associate degree preferred.
- Experience: At least 2 years of experience in healthcare or behavioral health preferred. Experience with Electronic Health Records (EHR) systems is a plus.
- Skills: Proficiency in Microsoft Office 365, attention to detail, and time management skills.
What We Offer: - A supportive and inclusive team environment
- Opportunities for growth within a dynamic organization
- The chance to make a positive impact in the mental health community
Join Us If you're passionate about providing compassionate support in a healthcare setting and want to be part of a team that values integrity, accountability, and professionalism, we'd love to hear from you! 💼
Why Choose Covenant Family Solutions? Join a dynamic team committed to making a positive impact in behavioral health! We offer a collaborative work environment, ongoing professional development opportunities, and a chance to contribute to the success of a growing healthcare organization.
Ready to Elevate Your Administrative Career? Apply Now and Be a Key Player in Our Clinic's Success! #AdministrativeAssistantII #CovenantFamilySolutions 🌟We are an equal-opportunity employer.