Location: Milledgeville,GA, USA
About Us
Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, 34 graduate programs, doctorates in education and nursing, professional certificates and continuing education programs.
As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.
Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, diversity, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.
The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, now owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.
Georgia College & State University is committed to protecting academic freedom in addition to supporting the freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.
Job Summary
The Administrative Assistant under direct supervision of the Assistant Director of New Student Programs and GCSU Welcome Center plays a vital role in the day-to-day operations of the GCSU Welcome Center. Provides front-line customer service for the students, faculty, staff, and administration at Georgia College & State University, and performs a variety of administrative and staff support duties for the department. This includes a variety of duties such as managing the front desk of the GCSU Welcome Center by assisting with incoming calls, tour check-in, tour scheduling, and tour emails, greeting and directing all visiting students and guests. This position will also serve as a backup to the Admissions Processing team during peak seasons or as needed. This includes, but is not limited to, assisting with large mailings, and processing incoming documents.
Responsibilities
Administrative Support - 60
Provides excellent customer service to a large range of students, faculty, staff, alumni, and the general public, and serves as an integral member of a customer-service oriented team. Resolves routine administrative problems and answers inquiries concerning activities and operations of department.
Bookkeeping - 20
Manages confidential communications and records in accordance with federal, state, and University policies. Supports the University mission and department goals. Promotes effective communication and positive relationships with all members of the department and campus community.
Admissions Processing - 15
Serves as a backup to the Admissions Processing team during peak seasons or as needed. This includes, but is not limited to, assisting with large mailings, and processing incoming documents.
Other - 5
Other duties as assigned
Required Qualifications
Educational Requirements
High School Diploma or equivalent
Required Experience
At least one year of related experience
Preferred Qualifications
Preferred Educational Qualifications
Bachelor's Degree
Preferred Experience
Slate, Banner or other CRM experience
Knowledge, Skills, & Abilities
ABILITIES
Excellent computer and technology skills
KNOWLEDGE
Microsoft Office
SKILLS
Excellent interpersonal skills and communication skills, strong organizational skills. Ability to establish rapport with students and guests. Excellent attention to detail, accuracy and follow through.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
Equal Employment Opportunity
Georgia College & State University (GCSU) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of race, color, sex (including pregnancy, sexual orientation, and gender identity), religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by GCSU.
Georgia College & State University is a national award-winning institution in areas of student success and achievement. It strives to achieve excellence in the composition of its community, educational programs, university policies, research and scholarship, campus life, employment practices, extracurricular activities, and community outreach. It is a priority of the university to be a welcoming and inclusive environment so that its campus culture will enhance the ability of its community members to succeed in their endeavors, to be respected as individuals, and to feel a sense of belonging. Please visit Equal Employment Opportunity for more information.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
* Criminal Background Check