Administrative Assistant II - Admissions - Middlesex Community College
: Job Details :

Job Description:Title: Administrative Assistant IIUnit: AFSCME Unit I, Grade 17Department: Admissions and RecruitmentReports to: Assistant Dean of AdmissionsDate: September 23, 2024General Summary: The Administrative Assistant II for the Admissions & Recruitment Department provides office management and oversight to the department. The position is responsible for the administrative functions of the department including, but not limited to, responding to prospective student inquiries in person, via phone or through email, data entry and reconciliation using various student information systems and reporting tools and the distribution of recruitment information.Duties and Responsibilities:* Procure and sustain Admissions recruitment materials and supplies.* Respond to admission office inquiries via incoming phone calls and walk in traffic.* Responsible for answering admissions general email and supporting additional admissions inboxes.* Provide admission information to prospective students, the internal College community, as well as educational, community and business and industry organizations.* Respond to student problems and requests, resolving issues concerning admission, enrollment, retention, withdrawal, and transfer procedures where possible, referring inquiries to other appropriate personnel as necessary.* Work as a part of an Enrollment Services team to provide excellent enrollment services to students.* Use available technology such as SCT Banner admissions modules, ARGOS reports and HelioCampus reports, and the Target X CRM to retrieve information related to admissions and enrollment services.* Maintain knowledge of academic curricular programs and in-depth knowledge of the admissions processes relating to selective programs.* Assist parents of students and explain the rights and procedures with regards to the Family Education Rights and Privacy Act.* Register new and visiting students for credit courses, verifying appropriate prerequisites.* Coordinate dissemination of admission and recruitment information for recruitment events, admission requirements to the internal college community and the public which includes high schools, businesses and agencies.* Utilizes the Target X CRM and Banner to input prospective student data, new student applicant information and to schedule student appointments* Maintain accurate budget records and process purchase orders for the department and division as needed.* Process and scan incoming high school, college transcripts, dual enrollment applications and registration forms, and other admission related documents* Assist with the collection and data entry of eligible programs in the Mass Training Pro system.* Assist with event and appointment creation and tracking in the Target X CRM.* Participate in admissions outreach initiatives, phone, email or text campaigns.* Supervise and train work study students.Requirements:* Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, or (B) any equivalent combination of the required experience and the substitutions below.* An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.** An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.** *Education toward any such degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.* Ability to operate a personal computer and use word processing* Ability to maintain accurate records, including the ability to enter data into electronic forms and/or software programs.* Ability to assemble items of information in accordance with established procedures.* Ability to follow written and oral instructions.* Ability to establish and maintain harmonious working relationships with others.* Ability to communicate effectively in oral and written expression.* Ability to deal tactfully with others and exercise sound judgment.* Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, veterans, and individuals with different academic preparation levels and varying physical and learning abilities.Preferred Qualifications:* Bilingual skills a plus.* Experience with spreadsheet and database software packages* Skill in keyboarding at a minimum rate of 40 words per minute.* Ability to work accurately with names, numbers, codes and/or symbols* Ability to file material in accordance with standard filing procedures.* Ability to work independently, demonstrate initiative and follow through on projectsAdditional Information:Salary Range: $57,223.70 is the starting salary for a Grade 17 position at Step 1. Actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:* High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)* Competitive Dental and Vision Plans* Flexible Spending Account and Dependent Care Assistance programs* Low-cost basic and optional life insurance* Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).* 12 paid holidays per year and competitive Sick, Vacation, and Personal Time* Tuition Benefits for employees and dependents at state colleges and universities* Short-Term Disability and Extended Illness program participation options* Professional Development and Continuing Education opportunities* Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers* Access to the Commonwealth's Mass4You, employee assistance program* Free employee parking on Bedford and Lowell campuses* Eligibility towards Public Service Loan Forgiveness (PSLF)Location: Bedford campus with occasional travel to Lowell as neededHours: 37.5 per week. This position will be eligible for a maximum of two days of telework in accordance with the College's telework policy.Expected Start Date: November 2024Application Deadline: October 14, 2024Application Instructions:All applicants must apply online by submitting:* Cover Letter* Resume* Names and contact information for three (3) professional referencesPre-Employment Requirements:The College will not sponsor applicants for work visas.All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at ...@middlesex.mass.edu.Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-###-#### or ...@middlesex.mass.edu.