Job Description Marketing Statement: Join the Metropolitan Transit Police Department (MTPD), the only tri-jurisdictional police department in the United States, serving the District of Columbia, Maryland, and Virginia. We are seeking a detail-oriented Administrative Assistant II to support our dynamic team in managing the background check process for applicants. In this role, you will play a critical part in maintaining communication with applicants, ensuring all necessary documentation is collected, and coordinating interview schedules. You will also keep comprehensive trackers of all applicants, regardless of their status in the background check process. At MTPD, we pride ourselves on holding our officers to the highest standards of policing, fostering positive relationships with the communities we serve, and prioritizing safety and collaboration. Your professional, courteous interpersonal skills will be essential in delivering exceptional service to both customers and staff. Key responsibilities include:
- Managing calendars and providing phone coverage.
- Opening, sorting, and distributing mail and emails.
- Compiling and analyzing information for reports and presentations.
This position offers a hybrid work schedule, allowing you to work three days in the office and two days remotely, with flexible hours between 7 AM - 3:30 PM or 8 AM - 4:30 PM. If you are looking to contribute to a department that is dedicated to community safety and collaboration, we invite you to apply for this rewarding opportunity. MINIMUM QUALIFICATIONS Education
- Graduation from High School or possess a high school equivalency certificate
Experience
- Three (3) years experience that involved responsible work assignments in clerical, fiscal or administrative activities
Certification/Licensure
Preferred
Medical Group: Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations. SUMMARY The Administrative Assistant II position is the second of a two-level Career Ladder series. The incumbent provides customer and administrative service in the support of routine to moderately complex, daily operational activities within WMATA Departments. The Administrative Assistant II supports individuals, teams, and departments. Collects, reviews and analyzes data; prepares reports, charts, budget information and other presentation materials. Responds to or routes routine inquiries from external and/or internal sources using standard correspondence or other messaging. Also schedules and coordinates meetings, travel and other group activities. ESSENTIAL FUNCTIONS
- Interacts with customers and staff using professional, courteous interpersonal skills to provide optimum service.
- Ensures proper care of sensitive documents, including following procedures for mailings, handling, transmitting and communicating these documents. Establishes, maintains, and oversees filing system and records for the department to ensure compliance with Authority guidelines and best practices.
- Meets deadlines for generating reports, letters, memoranda and other assorted documents required to support the department.
- Develops and maintains calendars, provides phone coverage, opens, sorts, and distributes mail and e-mails. Handles travel arrangements for managers in the department, providing administration of departmental travel budget.
- Prepares agendas and advisory memos to assure logistical support for assigned areas of responsibility, allowing comprehensive departmental planning.
- Compiles and analyzes information for inclusion in reports or presentation materials to provide essential information to the department.
- Engages in more complex duties to include database management for analysis, budgets, data entry and report preparation.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision. Evaluation Criteria Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience. Evaluation criteria may include one or more of the following:
- Skills and/or behavioral assessment
- Personal interview
- Verification of education and experience (including certifications and licenses)
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Review of a current motor vehicle report
Closing WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.