Location: Colorado Springs,CO, USA
Administrative Assistant III - Colorado SpringsPrint ( Assistant III - Colorado SpringsSalary$49,848.00 - $65,322.60 AnnuallyLocationColorado Springs, COJob TypeFull TimeJob NumberKAA 0017 AA III 11.24DepartmentDepartment of Labor and EmploymentDivisionDivision of Labor Standards and StatisticsOpening Date11/08/2024Closing Date11/18/2024 5:00 PM MountainFLSADetermined by PositionType of AnnouncementThis position is open only to Colorado state residents.Primary Physical Work Address1365 Garden of the Gods Rd suite 250, Colorado Springs, CO 80907, USAFLSA StatusNon-Exempt; position is eligible for overtime compensation.Department Contact ...@state.co.usHow To ApplyPlease submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.DescriptionBenefitsQuestionsDepartment InformationTHIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLYTHIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON MONDAY, NOVEMBER 18TH, 2024Although hybrid work options are available, the position will be required to report to the office two (2) days per week and at the discretion of the supervisor and according to business need.The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.This is a values-driven organization, committed to accountability, agility, collaboration, and respect.We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.In addition to rewarding and meaningful work, we offer excellent benefits ( :Strong, secure, yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Plan ( plus 401(k) and 457 plansMedical and dental health plans ( supplementedHealth Savings Account ( life insuranceShort- and long-term disability coverage11 paid holidays per year plus vacation and sick leaveBenefitHub ( state employee discount programMotivateMe employee wellness programExcellent work-life programs, such as flexible schedules, training and moreAccess to participate in employer-supported employee affinity spacesRTD Eco-Pass Commuter ProgramSome positions may qualify for the Public Service Loan Forgiveness Program. For more information go to agency website: Colorado Department of Labor and Employment ( has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans' Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviewsDescription of JobClassification: Administrative Assistant III (G3A4XX ( )Salary Range:$23.97 - $31.41 Hourly$1,917.23 - $2,512.41 Biweekly$4,154.00 - $5,443.55 Monthly$49,848.00 - $65,322.60 AnnuallyThe Division of Vocational Rehabilitation (DVR) helps individuals with disabilities prepare for and secure employment. We help them take their rightful place in the workforce and in the community.The work unit exists to assist persons with disabilities who experience barriers to employment or independent living to attain a level of functioning that will enable them to enter, re-enter, or maintain employment and enhance skills necessary for living independently.This position exists to provide administrative support and reception services in person and by phone, assuring effective, efficient communication, document management and excellent customer service to people we serve (PWS), staff, service providers, employers and others in the community who come in contact with DVR. This position will ensure that procurement procedures are followed and confidentiality of information is maintained.This position is responsible for general administrative operations and support such as:Front desk reception duties assisting internal and external customers; may serve as the first point of contact and must conduct business with a professional demeanorDesigning, implementing and documenting office proceduresHandling incoming and outgoing mail, paying attention to time-sensitive or legal noticesBudget tracking, including authorizing expenditures for office supplies; may assist with estimates for annual budget requestsDesigning and implementing record keeping systemsMaintaining office equipment, ordering supplies and arranging for repairsTracking and maintaining an accurate list of unit asset inventory (office supplies, software, hardware, equipment and furniture)Assisting unit staff with setting up meetings, preparing meeting materials, scanning documents, and electronic document creation or modificationUse analytical skills to adapt to various situationsData entry into multiple programs with attention to detail and accuracyDesigning forms and documentsGenerating reports as requestedOther duties as assignedThere is heavy use of computers and computer software such as Microsoft Office products, and internal CDLE software programs. This position must be proficient in computers and will use office equipment such as multi-line telephones, printers, copiers and scannersMinimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsExperience Only:Three (3) years of relevant experience in an occupation related to the work assigned to this positionOREducation and Experience:A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) yearsRequired CompetenciesExcellent customer service and interpersonal skillsAbility to manage multiple priorities with competing deadlinesExceptional written and verbal communications skillsAbility to work effectively in a team environmentExperienced with Microsoft Office and Google SuiteStrong organizational skillsAttention to detailHigh ethical standards and ability to maintain confidentialityPreferred QualificationsExperience working with individuals with disabilitiesDesigning, implementing, and documenting efficient office proceduresExperience with purchasing, tracking a budget, working with accounts payable, account receivable, and/or monthly billing reconciliationCustomer service experience interacting with the general publicExperience with electronic filing systems such as BoxExperience performing duties similar to those assigned to the position as a classified State of Colorado employee.Conditions of Employment:Must be a Colorado resident at time of application.Must pass a thorough background check prior to employment, which will include E-verify.Position will be required to report to the office two (2) days per week and at the discretion of the supervisor and/or Appointing Authority and according to business need.After minimum qualification screening, there will be an online exam covering Microsoft Office Suite, Google Workspace, and other basic support competencies. SAVE THE DATE: 8 AM on November 22nd, 2024 through November 29th 2024 at 11:59pm. Dates may change based on the needs of the recruitment.APPEAL RIGHTS:An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email ...@state.co.uswithin ten (10) calendar days from your receipt of notice or acknowledgment of the Department's action.For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.Supplemental InformationFor questions regarding this recruitment, please contact: ...@state.co.usMinimum Qualification ScreeningA Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process.Part-time work experience will be prorated.Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use see resume or see attached statements on your application. CDLE does not accept attachments of any kind during the application process.Comparative Analysis Process – TestingAfter minimum qualification screening, the comparative analysis process for this position will involve the following applicant tests: Microsoft Office Suite, Google Workspace, and other basic support competencies.SAVE THE DATE: An online skills exam covering basic computer and office competencies will be scheduled for 11/22/2024 - 11/29/2024. Dates may change based on the needs of the recruitment.Comparative Analysis Process – Structured Application ReviewAfter minimum qualification screening and the online skills test, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.Supplemental QuestionsAnswer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIESThe State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at ...@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-###-####.While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefitsPlease note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the Print icon.01I acknowledge the comparative analysis process for this position will consist of a review of the information contained within my application/job duty statements and that any attachments will not be included during the minimum qualification screening or application review. The structured application review/numerical scoring of my application will be based on the content listed in the job duty statements, the preferred qualifications, required competencies, and answers to supplemental questions. My responses to the supplemental questions will be scored based on my ability to follow instructions and provide detailed, clear, and concise answers to each question.YesNo02Describe your experience using MS Excel/Word and/or Google Sheets/Docs and Google Drive. Describe your level of proficiency using these programs and give examples of the types of spreadsheets, documents, and reports you have created.03Please describe your customer service experience. What type of business did you work for? What was your responsibility with regards to customer service?04Describe your experience dealing with competing priorities05Describe your experience working with and/or engaging with people with disabilities.Required QuestionAgencyState of ColoradoAddressSee the full announcement by clickingthe Printer icon located above the job titleLocation varies by announcement, Colorado, --Website verify your email addressVerify Email