Location: Rochester,NY, USA
TransPerfect Is More Than Just a Job
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Who We Are
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!
So you like what you hear but haven't worked in 'language' before? That is not a problem. This position does not require you to know languages other than English. TransPerfect is far from just a translation agency . Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.
That's enough about us - what about you?
We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.
If this sounds like you, we would love to hear from you! We have 90 offices worldwide, but this position is based in our Rochester office. We offer career development and an attractive bonus plan and social events are organized frequently.
What You Will Be Doing
Reporting to the Team Lead, Strategic Account Solutions and part of the TransPerfect Production team, the Administrative Assistant, Strategic Account Solutions assists with administrative duties and support for the global Strategic Account Solutions team.
* Complete administrative tasks including project set-ups, creating and tracking schedules for individual projects and department
* Contribute to improving the efficiency of the Strategic Account Solutions (SAS) team and improving the client experience by providing administrative support to the team Billing duties: resolving invoicing issues, following up internally to ensure jobs are billed in a timely fashion
* Aid Client Services Associates in daily tasks as needed
* Manage team emails and replying to simple queries from the Production team and the client with guidance from manager
* Run reports for the Strategic Account Solutions team's ongoing projects, organize information, provide initial assessments and tracking their progress
* Ensure customer satisfaction at all times
* Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor
Who We Are Looking For
* Bachelor's degree
* Proficiency in Microsoft Office (Word, Excel, Outlook), Internet software
* Superior written and spoken communication skills in English
* Strong organizational skills, attention to detail, and the ability to multi-task
* Strong problem solving/critical thinking skills
Where Your Career Is Going
At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect #careersNOTjobs.
Why TransPerfect
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
* For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.