Job Description: Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork. Cartera Commerce, a Rakuten company who is the pioneer and leader in online cash back shopping and a subsidiary of the global Internet services company, is looking for experienced, talented and passionate individuals to join our growing team. Cartera Commerce's loyalty solutions serves major airlines to top banks, we partner with elite companies who use loyalty programs to reward their customers. We help those customers earn more rewards by shopping with over 1,000 online retailers. If you want to join a dynamic team please apply. Cartera Commerce is based in Lexington, Massachusetts.
Responsibilities - Executive Support: Act as the primary point of contact between the executive(s) and internal/external clients. Handle and screen correspondence.
- Support to Management: Provide direct administrative support to management and other staff, including assisting with special projects and research as required.
- Schedule Management: Manage an active calendar of appointments; plan, coordinate, and ensure the executive's schedule is followed and respected.
- Meeting and Event Coordination: Organize and coordinate meetings, including setting up video/conference calls, preparing meeting materials, and taking minutes if needed. Organize meetings/events, including arranging for catering and technical equipment as needed. Schedule internal and external meetings, prepare agendas, reserve conference rooms, perform research as needed.
- Travel Arrangements: Plan and coordinate travel itineraries, including flights, accommodations, and ground transportation, ensuring efficient use of the executive's time.
- Document Preparation: Prepare reports, presentations, and briefs. Draft letters and emails on behalf of the executive(s).
- Financial Tasks: Assist with expense reports and monitoring of financial activities as required.
- Project Management: Lead or assist in light project management for specific initiatives as directed by the executive(s).
- Confidentiality: Maintain the highest level of confidentiality regarding company information and sensitive personnel matters.
- Communication Management: Handle incoming emails/requests and other communications, greeting clients and visitors, as well as managing email and mail correspondence. Maintain a strong working relationship with other relevant departments and Business Units across Rakuten.
- Office Support - Assist the Office Manager with light office work, i.e. lunch/catering set up and delivery, employee events/celebrations,
Key Requirements - Strong MS Office knowledge, particularly MS Word, Outlook, Excel and PowerPoint
- Zoom video conferencing
- Three or more years of administrative assistant experience
- Bachelor's Degree preferred
Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.