Location: Solon,OH, USA
Northeast Ohio's exterior Home Improvement Contractor that's Small Enough To Listen, Big Enough To Deliver!
About Us:
Founded in 1996, The Third Estimate is a family-owned and operated company driven by a passion for architecture, energy efficiency, and community improvement. We proudly serve Northeast Ohio with top-quality roofing, windows, siding, gutter systems, and storm damage insurance inspections. Trusted by industry leaders, we are dedicated to delivering exceptional service to the communities we serve.
We are seeking a dynamic Administrative Assistant to join our team. This role combines your competitive drive with a strong desire to be part of a team that makes a difference.
Why Join The Third Estimate?
* Make an Impact: We deliver solutions that build relationships and create value for our customers. Our fast-paced environment fosters learning and growth, giving you the opportunity to make a meaningful impact.
* Diverse and Inclusive Culture: We believe in building a diverse community where everyone feels a sense of belonging and is valued for their unique perspectives. We champion the power of human connection, and inclusion is at the heart of what we do.
* Career Growth: We are committed to expanding the capabilities of our people. You'll have the opportunity to collaborate with diverse individuals, explore new ways of thinking, and grow your skills.
* Comprehensive Benefits: We offer a comprehensive benefits package including medical, dental, vision, and more.
What's In It For You?
* Work in a company that values sustainability and drives a safety-focused culture.
* Shape your career and grow with a company passionate about innovation and continuous improvement.
* Join an organization that actively fosters inclusion and values diverse perspectives and ideas.
Position Overview:
The Administrative Assistant provides essential operational and administrative support to ensure the smooth running of the office. This includes tasks such as greeting visitors, answering phone lines, and supporting the CEO and other departments. The ideal candidate will respond to both internal and external customer needs in a professional, accurate, and timely manner.
Core Responsibilities:
* Provide administrative support for efficient office operations, including answering phones, greeting visitors, and resolving inquiries.
* Create spreadsheets, manage CRM information, and assist with presentations.
* Assist the CEO and management with various projects.
* Maintain and update online documentation in Salesforce and HR systems.
* Manage incoming and outgoing mail.
* Respond to emails and digital correspondence.
* Manage senior staff calendars and make travel arrangements.
* Draft and edit letters, reports, and other documents.
* Coordinate meetings, including setup and catering.
* Conduct research and compile reports or presentations.
* Collaborate with other administrative staff to support team members as needed.
* Maintain confidentiality when handling sensitive information.
* Ensure deadlines are met and adapt to changing priorities.
* Represent the company professionally.
* Maintain physical and digital filing systems.
* Assist with ordering food for meetings, events, and holidays.
* Accurately complete job-related tasks within CRM (Salesforce) and QuickBooks.
* Review and inspect job contracts and paperwork for accuracy.
* Assist with collection calls, scheduling installations, and other tasks as needed.
* Make Welcome Calls using provided scripts.
* Perform other duties as assigned.
Qualifications:
* Experience: At least two years in an administrative position.
* Education: High School Diploma or GED Equivalent.
* Skills:
* Proficiency in MS Office, data entry, and database management.
* Strong time management and attention to detail.
* Ability to maintain calendars and schedule appointments.
* Dependability, punctuality, and regular attendance.
* Excellent communication skills, both spoken and written.
* Ability to work independently and as part of a team.
* Must pass a criminal background check.
The Third Estimate is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy concerning recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
The company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you need assistance to perform your job duties because of a physical or mental condition, please contact the Human Resources department.