Administrative AssistantProgram & Location: Outpatient/New Bedford Education: High School Diploma Experience: Experience working within EHR systems; lived or work experience with those living with substance use and/or mental health diagnoses is preferred. Pay Range: $22/hr Status: Full Time - 32 hrs/week Schedule: Monday- Thursday 11am-7p and Saturday 8am-12p About Us High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. Outpatient substance use disorder and mental health services are located across Southeastern Massachusetts in Brockton, Middleborough, New Bedford, Plymouth, and Taunton. These services are available during the day, as well as evenings. We offer individual, group, family services, and medication management to address diverse clinical needs. An interdisciplinary team of professionals includes licensed social workers, clinicians, psychiatrists, and psychologists. Administrative Assistant Requirements
- 3-5 years experience preferred
- Present as courteous and professional
- Demonstrated flexibility, dependability, and ability to multiply task
- Excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion as well as be able to format memos, letters, etc.
- Exceptional organizational skills
- Proficiency and knowledge of basic computer skills; including various software programs
- Ability to learn, use, and train the use of our electronic medical records
- An understanding of the relationship between substance use and mental health issues and/or self-help programs
- An understanding of boundaries and ethics, a must
- Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
- Work well within a team environment
- Ability to plan duties for maximum effectiveness and efficiency
- Must be able to work independently
Administrative Assistant Duties & Responsibilities
- Works directly with Office Manager & the Site/Program Director
- Answer multi-line telephone and greet visitors
- Attends, takes, maintains, and distributes meeting minutes, as needed
- Schedules appointments
- Provide administrative and clerical support to clinical and non-clinical staff
- Attend trainings as outlined within the Employee Handbook
- Complete assigned tasks in a timely, confidential, and accurate manner
- Creates and maintains various databases, forms, and reports
- Complete insurance verification and prior authorizations, as needed
- Complete registration of patients
- Maintains boundaries and keeps all information received confidential
- Demonstrates behaviors that recognize the rights of patients as defined by High Point policies
- Other duties as assigned by Office Manager & the Site/Program Director
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Eligibility for free classes to become a Licensed Counselor or Recovery Coach
- Education days to use towards CEU's
- Free meals at select programs and when available
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)