Job Title: Administrative Assistant
Location: Austin, Texas
Type: Full-Time
Reports to: Events Manager
Job Summary:
Lone Star Ranch, a working ranch located in the heart of Austin, Texas, is seeking an organized and detail-oriented Administrative Assistant to assist with the planning and coordination of events, managing bookings, and handling scheduling needs. This individual will play a critical role in ensuring the smooth operation of the ranch's guest services, corporate events, and trail rides.
Key Responsibilities:
Scheduling & Bookings:
- Manage bookings for public trail rides, corporate events, and private excursions.
- Coordinate the schedules of wranglers, event staff, and ranch resources, ensuring optimal efficiency and guest satisfaction.
- Handle rescheduling requests, cancellations, and booking modifications.
Event Coordination:
- Assist in the planning and organization of events, including corporate gatherings, private parties, and ranch activities.
- Work closely with the event team to ensure all logistics are handled efficiently and on time.
Administrative Duties:
- Maintain and organize digital files, spreadsheets, and documentation related to ranch activities.
- Prepare and distribute event itineraries, booking confirmations, and schedules.
- Assist with invoicing, payments, and other general administrative tasks.
Guest Relations:
- Serve as a point of contact for guest inquiries, providing excellent customer service via phone and email.
- Ensure a smooth and welcoming booking process, addressing any concerns or special requests from clients.
Required Skills & Qualifications:
- Proficiency in Google Suite (Docs, Sheets, Calendar, Gmail, etc.).
- Strong organizational skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Customer service experience preferred.
- Ability to work independently and collaborate as part of a team.
- Must be local to Austin, TX area
Preferred Qualifications:
- Previous experience in event coordination, scheduling, or administrative roles.
- Familiarity with ranch operations or hospitality is a plus.
Compensation:
- Competitive salary based on experience.
Applying:
We greatly appreciate your interest. If you would like to apply for this position, we invite you to send a resume and cover letter (or letter of interest) to ...@txriding.com
Please use the subject line of your “First Last Name - Administrative Assistant Application”
We will only be considering applications through this format. We will reach out to you if we decide to move forward with your application. Please do not call our offices for hiring updates. Also, please note we are a private ranch and you may not stop by without an appointment.
Apply now to join a family-oriented team and help us deliver authentic western experiences in the heart of Texas!