This position is responsible for assisting with all facets of company operations at the direction of the executive management team and the program managers. Administrative Assistant will work in school and community settings. Administrative Assistant will deliver mental health support services by facilitating successful outputs that include, but are not limited to: excellent agency image, positive customer relationships and experiences, client's treatment needs are always evaluated and served: clients rights are mandated without human rights complaints or violations; all documentation and client records are 100% complete, accurate, and in accordance with regulation and agency standards; reimbursement for service delivery is accurate, maximized and timely; effective and efficient management of agency resources.Required Core Competencies:Persons in this position must demonstrate proficiency of and will be partially evaluated on the following five(5) Core Competencies: 1. Technical Knowledge, 2. Analytical Skills, 3. Decision Making, 4. Interpersonal Skills, 5. Communication Skills.Minimum Knowledge, Skills, Abilities, Professional Qualifications and Experience:
- High School Diploma or higher.
- Working knowledge of Microsoft Office Suite.
- Strong organizational skills.
- Ability to answer phone and take messages.
- Strong verbal and communication skills.
- Preferred 1 year of office experience or supplementary experience.
- Must have a valid Driver's License.
- Ability to communicate effectively with clientele, staff, and Program Managers.
- Strong writing skills.
- Must be certified in CPR, First Aid, and TOVA/NCI.
- Must be a strong team player.
- Must have excellent interpersonal skills.
- Must have commitment to company values and loyalty to the agency.
- Must pass all child protection services, criminal history (FBI, state police) and Division of Motor Vehicle Background
Checks.
- Must be able to read, write, and communicate effectively in the English Language.
Duties and Responsibilities:
- Assists with day-to-day operation of the branch office.
- Collaborates with other departments to assist with issues and to communicate information to appropriate existing
channels for daily operations.
- Monitors office activities and ensures an orderly and efficient environment.
- Ensures a clean workspace and sanitary conditions for office.
- Keeps filing up to date and secured at the direction of the site director.
- Provides updates on a regular basis, and as directed or requested, to keep the Executive Director and senior management
informed of the operation and the progress of field staff and issues or complaints.
- Ensures proper reporting of violations or potential violations to duly authorized managers and supervisors.
- Assists the Executive Director as required or requested.
- Works with the Human Resources Department and others as appropriate to provide assistance with hiring including
references and credentials.Physical Demands and Work Environment:The physical demands and work environment characteristics here are representative of those that must be met by and employee to successfully perform essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Physical Demands:
- While performing duties of this job, the employee is required to walk, run, squat, stoop, climb, throw, reach with hands and arms, balance, talk, hear, see, and react quickly. The employee must occasionally lift and/or move up to 50lbs. and physically restrain individuals weighing up to 150Ibs.
Work Environment:
- While performing duties of this job, the employee is exposed to weather conditions prevalent at this time as work is carried out indoors and outdoors. The noise level in the work environment may be minimal to moderate.