Administrative AssistantLakewood NJ$50,000 - $65,000The Administrative Assistant will provide high-level support by fielding common employee questions, assisting with tech issues, managing development bugs, and monitoring operational tasks. The ideal candidate should be tech-savvy, assertive in communication, and solution-oriented, capable of overseeing certain operational processes and acting as a liaison between teams.Key Responsibilities:
- Fielding Questions: Handle and respond to common questions from employees, ensuring smooth communication flow.
- Development Bugs: Assist in testing, collecting feedback, and proposing solutions for software bugs. Work closely with development teams to find smarter and more efficient ways to resolve issues.
- Tech Issue Triage: Manage and prioritize technical issues, ensuring they are addressed promptly and escalated when necessary.
- Operations Support:
Manage and monitor requests for operational support, including breakdowns, scans, and reviews. Oversee time management and performance for assigned tasks, ensuring timely follow-ups on outstanding reports. Sub-supervise by keeping track of operational metrics, but escalate all performance-related issues (e.g., annual reviews, PIPs) to DOO.Qualifications:
- Communication Skills: Ability to communicate assertively and effectively with employees across the organization.
- Tech Savvy: Comfort working with technology, including triaging tech issues and managing software bugs.
- Solution-Oriented: Strong problem-solving skills with a proactive approach to finding smarter, more efficient solutions.
- Detail-Oriented: High attention to detail in monitoring time management, performance, and operational processes.
This is a full time in person position