At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Position provides department support and/or performs routine secretarial administrative duties, supporting one or more individuals (non-executives).Job Description Minimum Qualifications Education: (None) Licenses/Certifications: (None) Experience / Knowledge / Skills:
- One (1) year of experience providing administrative support in a professional setting.
- Effective written and oral communication skills.
- The ability to take and transcribe dictation is preferred.
- Must be able to use personal computer and related software in performing job duties.
- Excellent customer service skills.
- Proficient in Microsoft Office suite (Excel, Word, Outlook, PowerPoint).
- Ability to handle confidential and sensitive information and situations with the highest degree of integrity, confidentiality and professionalism.
- Strong interpersonal skills, able to work as part of a team environment.
- Strong problem-solving skills.
- Organizational and time-management skills.
Principal Accountabilities - Types reports, letters, memorandum, and other correspondence.
- Answers phones, routes calls, takes message and greets visitors.
- Opens, sorts and distributes departmental mail.
- Collaborate with management to complete necessary projects; work independently on prior delegated tasks.
- Ensure an organized, clean, and tidy workspace.
- Maintain and re-stock office supplies as needed.
- Monitor and use office equipment and materials (computers, printers, fax machines, copiers, physical files, etc.).
- Arrange and schedule meetings, appointments, and events for management, including coordinating calendars and securing meeting spaces; plan travel arrangements for out of town conferences; keep calendars and remind all parties of upcoming events.
- Take meeting notes and transcribe into email, document, or spreadsheet form, as needed.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experience staff.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.