Salary: $32,686.00 - $60,471.00 AnnuallyLocation : Aiken County, SCJob Type: FTE - Full-TimeJob Number: 167323Agency: Department of Mental Health-MHC Aiken-BarnwellOpening Date: 07/26/2024Closing Date: 10/31/2024 11:59 PM EasternClass Code:: AA75Position Number:: 000011Normal Work Schedule:: Monday - Friday (8:30 - 5:00)Pay Band: Band 3Opening Date: 07/26/2024EEO Statement: Equal Opportunity EmployerAgency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. Follow the status of your application on-line.Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.Job Responsibilities With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.
- This position is located at the 1135 Gregg Hwy, Aiken, SC 29801
Job Purpose
- Supports the recovery of persons served at ABMHC with the primary task of engagement/re-engagement and administrative support under limited supervision.
Job Functions
- Provides Engagement Services to patients that have not attended their appointments, to include identifying barriers to treatment and ways to resolve attendance issues.
- Engagement attempts and copies of correspondence are documented in EMR.
- Assists with weighing patients and taking blood pressure for telehealth and doctor appointments.
- Ensures medical staff have information prior to appointment.
- Assists with patient registration, medical records, and front desk operations as needed.
- Complies with Corporate Compliance and Risk Management policies and plan.
- Participates in supervision, meetings and completes training as required.
- Provides quality customer services and networks with stakeholders to increase knowledge of prevention, treatment and recovery.
- Assists with all administration tasks and engagement for all locations.
- Performs other duties as needed.
Minimum and Additional Requirements State Minimum Requirements:
- A high school diploma and work experience that is directly related to the area of employment.
- A bachelor's degree may be substituted for the related experience.
Preferred Qualifications Agency (Facility) Preferences:
- Good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.
- Knowledge of the principles, policies and practices of office management.
- Ability to effectively plan, organize and prioritize work activity.
- Ability to exercise judgment.
- General supervision provided by direct supervisor and via team meetings.
- Employee is expected to follow SCDMH/ABMHC policies and procedures.
- Ability to lift 5lbs.
- Operate a state vehicle (as applicable to position).
- Position is considered essential and may be called back during crises/disasters/emergencies
- Bilingual abilities in English and Spanish (or another language) are a plus.
Additional Comments The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability. South Carolina is making our Veterans a priority for employment in state agencies and institutions.Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position. The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave accrual per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
ABMHC invites you to share our vision and passion for serving others!!!
- Take this opportunity to be part of a multi-disciplinary team that makes a difference in the lives of others.
- Gain valuable on the job training, expertise and skills in evidence-based treatment, problem solving, communication and networking.
- Be part of an innovative and diverse workforce of dedicated public mental health leaders.
- Receive personalized coaching from a licensed and experienced clinician, with the opportunity for clinical supervision for licensure.
- Opportunity for enhanced clinical training through conferences, consultation groups, and trainings on EBPs (Trauma Focused Cognitive Behavioral Therapy, DBT, Motivational Interviewing, Substance Use Disorders, EMDR).
Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 Have you ever been employed by the SC Department of Mental Health?
02 If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.
- Checking this box indicates my understanding to the above referenced statement.
03 Have you ever held a permanent (full-time equivalent) position with a SC state agency and/or been an employee of a SC school district?
04 How did you hear about our vacancy?
- SC State jobs portal/careers.sc.gov
- Simply Hired
- Indeed
- College Career Services Center
- Friend/Relative
- Referral from current DMH Employee
- Other (commercials, billboards, emails, ads, etc.) - Please specify.
05 If you answered Referral from current DMH Employee for question 4, please list name below: 06 If you answered Other for question 4, please indicate from where below: 07 Please indicate your salary requirements (please be specific and not put negotiable or open ). 08 What is your highest level of education? 09 How many years of customer service skill experience do you have? 10 Do you have experience working in a medical clinic and/or healthcare office? If so, how many years of experience? 11 Do you have experience utilizing computerized appointment systems? If so, how many years of experience? 12 Years of experience utilizing EMR/EHR system? 13 Do you have experience with Microsoft programs? If so, what programs and how many years of experience? Required Question