ROLE DESCRIPTION:John Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Administrative Assistant - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:
- Provide administrative support to the agent and team
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Maintain a strong work ethic with a commitment to success each and every day
QUALIFICATIONS:
- Strong organizational and time management skills
- Excellent communication skills - written, verbal and listening
- Proficient in Microsoft Office Suite
- Previous administrative experience preferred
- Self-motivated
- Dedicated to customer service