Salary: $27,373.00 - $47,903.00 Annually Location : Cumberland County, NC Job Type: Permanent Full-Time Job Number: 24-11537 DCFW 60040635 Department: Dept of Health and Human Services Division: Child and Family Well Being Opening Date: 10/21/2024 Closing Date: 10/29/2024 5:00 PM Eastern Job Class Title: Administrative Associate II Position Number: 60040635 Salary Grade: NC02 Recruitment Range: $27,373 - $34,608 Description of Work ***THIS IS A REPOST. PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED FOR THIS VACANCY*** The NC Department of Health and Human Services (DHHS), in collaboration with its partners, protects the health and safety of all North Carolinians and provides essential human services. DHHS is establishing a new Division of Child and Family Well-Being that focuses on supporting whole child and family health and well-being for North Carolinians. This division works to ensure that North Carolina's children grow up safe, healthy and thriving in nurturing and resilient families and communities. It will bring together complementary programs from the Divisions of Public Health, Mental Health, and Social Services to maximize services and outcomes for children and their families, including nutrition programs (SNAP, WIC and Child and Adult Care Food Program), health and prevention services for children and youth, children's behavioral health services, and early intervention programs. This position will transfer to the Division of Child and Family Well-Being this calendar year. The Administrative Associate II is responsible for help covering reception duties and providing administrative support This position provides general office support to include copying and faxing. This position will also help answering a multiple line switchboard and routing all calls to the appropriate person. Greet all clients and visitors when entering the building. Open and distribute all incoming mail. Address and meter all outgoing mail correspondence. Assist with filing appropriate information in local client charts. Receive and send correspondence via fax and mail. This position will assist the billing department with duties such as billing, reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic Health Information System (HIS) and submitting electronic and manual claims to Medicaid and private insurance companies. Performs other duties as assigned. Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
- Knowledge of Windows and Microsoft office programs, including proficiency with Microsoft Word and Excel (knowledge of any other programs is a plus).
- Demonstrate written and oral communication skills, including experience with memo writing, emails and contacting vendors, attention to detail, and the ability to manage time independently.
- Ability to complete and prioritize tasks to meet agency deadlines.
Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. High school or General Educational Development (GED) diploma and one year of administrative experience OR An equivalent combination of education and experience. Supplemental and Contact Information The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Pre-Employment criminal background checks are required for some positions. Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, vape products and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here: Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled. For technical issues with your application, please call the NeoGov Help Line at 855-###-####. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR, 919-###-#### Please refer to the link below for additional information:NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience requirements for this vacancy. In order to receive credit for the supplemental questions, you must provide supporting information within the body of the application to support your answer. G.S. 126 -30 speaks to fraudulent disclosures given to meet position qualifications. Have you provided the correct information for our screening process?
02 The budgeted salary for this position is limited to $34,608. If offered this position, are you willing to accept a salary within the posted recruitment range of $27,373 - $34,608?
03 Where did you learn about DHHS or this opportunity?
- NC Jobs
- Employee Referral
- Conference / Career Fair
- Email campaign
- Professional Association or Industry-specific job board
- Indeed
- LinkedIn
- NC Nursing Board email
- Google
- Other General Job Boards
- Other Search Engines
- Other Social Media
- Internet Advertisement
- TV / Radio
04 Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.) Required Question