Salary: $31,200.00 - $47,903.00 Annually Location : Burke County, NC Job Type: Permanent Full-Time Job Number: 24-14336 RDC 60048856 Department: Dept of Health and Human Services Division: J. Iverson Riddle Developmental Center Opening Date: 11/22/2024 Closing Date: 12/2/2024 5:00 PM Eastern Job Class Title: Administrative Associate II Position Number: 60048856 Section: DHHS/JIRDC Salary Grade: NC02 Description of Work The primary purpose of this position is to organize facilitate, mediate the function of Mulberry team through duties of typing, duplication, disseminating documents, keeping records - resident charts, receptionist, provision of supplies, maintaining files, communication of information that ensures policies, procedures and home operations as consistent with that of JIRDC as well as use of computer to process all documents and applicable software. This position provides all clerical support to Mulberry home. Areas of responsibility include, but are not limited to, public contact, records and reports, filing, composition, equipment operations, and mail. This is an 8-hour position with the following work schedule: Monday - Friday 8 a.m. - 5 p.m. Salary Grade NC02; Recruitment Range $31,200.00 - $47,903.00 Position 60048856 - Lakeside/Mulberry - 1st shift (8:00a - 5:00p), every Monday - Friday About J. Iverson Riddle Developmental Center The J. Iverson Riddle Developmental Center in Morganton, North Carolina is an ICF certified facility for individuals with intellectual disabilities. We provide comprehensive residential care to citizens from 37 counties in the western portion of the state. JIRDC is a caring community where professionals work with people of various ages, cognitive, & functional abilities. The J. Iverson Riddle Developmental Center is located just an hour from the Queen City of Charlotte, home of the Carolina Panthers and the City of Asheville, home to the world renowned Biltmore Estate and Grove Park Inn. Our facility sits on one of the most picturesque properties in Burke County. We are nestled at the foot of the Blue Ridge and South Mountains and just minutes from beautiful Lake James. Nearby Pisgah National Forest offers outdoor adventure and fun for the whole family. Make a living. Make a difference. Make this home.Click here to see what our facility is all about, then click here for more information about the wonderful area we call Home.Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following.
- Documented experience in computer usage such as but not limited to typing, data entry, word processing, database and/or spreadsheet skills.
- Documented experience in general office duties such as but not limited to receptionist duties, disseminating information, mail, maintaining office supplies, operation of office equipment, filing and/or record keeping.
Management Preferences:
- Familiarity with some aspects of Intellectual Developmental Disabilities services and supports systems at the State or County level.
- Good written and verbal communication skills, including telephone skills.
- Good organizational skills, including the ability to prioritize duties.
- Experience in timekeeping.
Physical Requirements: Work is considered Sedentary Work or Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the subject's own body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Degrees must be from appropriately accredited colleges or universities.Supplemental and Contact Information The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled. For technical issues with your application, please call the NEOGOV Help Line at 855-###-####. If there are any questions about this posting, other than your application status, please contact HR at (828) ###-####. ABOUT NC DEPARTMENT OF HEALTH & HUMAN SERVICES (DHHS): The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and, in order to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care. For more information about the NC Department of Health and Human Services, please visit COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. For more information about compensation and benefits, please visit NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 Do you have a high school diploma / GED? (This information is required to be reflected on your application so please check the application again before submitting.)
02 If selected, applicant will be required to work (4) weeks Mon-Fri 8:00 am - 5:00 pm in order to complete training. Are you available for this training?
03 How many years of employment experience do you have as an administrative support/office assistant ? (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify.)
- None
- Less than 1 years
- 1 - 2 years
- 3 - 5 years
- 5+ years
04 Identify the environment(s) in which you have performed office support duties. Check all that apply. (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify.)
- Private Business
- Medical Office
- Hospital
- Residential Facility
- School
- None of the above
05 What employment experience do you have working with people with Intellectual Disabilities such as in a Community Settings, Day Programs, residential facilities, and schools? (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify.)
- NONE
- Less than 1 year
- 1 - 2 years
- 3 - 5 years
- 5+ years
06 Which of the following describes your skill level in Microsoft Excel? (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify.)
- None
- Beginner (create document, enter and edit text, SUM, format)
- Intermediate (utilize functions, sort and filter lists, modify tables)
- Advanced (pivot charts, queries)
07 What is your level of experience using Microsoft Office programs such as Access, Word, and Outlook. (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify.)
- None
- Beginner
- Intermediate
- Advanced
08 How much employment experience do your have using/understanding medical terminology? (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify.)
- None
- Less than 1 year
- 1 - 2 years
- 3 - 5 years
- 5 or more years
09 Which of the areas do you have documentable experience? Please check all that apply. (This experience MUST be documented, in detail, in the Work Experience section of your application in order to qualify).
- Disseminating information
- Incoming and outgoing mail
- Maintaining and ordering office supplies
- Filing and maintenance of patient charts/medical records
- Operating/maintaining office equipment
- Correspondence
- None of the above
10 Where did you learn about DHHS or this opportunity?
- Company or OSHR Website
- Employee Referral
- Professional Association or Industry-specific job board
- Conference / Career Fair
- LinkedIn
- Other Social Media
- Theater Advertisement
- Internet Advertisement
- TV / Radio
- Indeed
- Other General Job Boards
- Google
- Other Search Engines
11 Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2018, Facebook, Doximity, NC Substance Abuse Professional Practice Board, etc.) Required Question