Location: Traverse City,MI, USA
Under the supervision of the Case Manager and Executive Director, opens, documents, follows up, and administers all requirements of mediation cases within given deadlines. Provides service to a diverse group of people, and coordinates activities with other staff. 10-20 hours per week. $15-17 per hour depending on experience and qualifications. Flexible schedule possible. Work location is Traverse City, MI. Essential Job Functions: -Performs all aspects of case management process from intake through close, focusing on data management. Includes, but not limited to, communicating with parties, scheduling, assigning mediators, developing case descriptions, compiling mediation packets, filing documentation, and entering data. Performs domestic violence screening protocols on applicable cases. -Creates and maintains all case files in State Court Administrative Office (SCAO) database (Madtrac) and other database sources. Generates and submits reports using database software. Responsible for adhering to all deadlines. -Performs related work and other duties as assigned. Required Knowledge, Skills, Abilities, and Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, abilities, and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. -- Office experience preferred. -- Excellent multi-tasking skills and priority setting abilities. -- Excellent time management and organization skills. -- Excellent ability to communicate orally and in writing to a wide range of people. -- Proven ability to maintain good working relationships with a variety of people. -- Ability to use good judgment, initiative, and resourcefulness when dealing with people. -- Ability to critically assess situations, solve problems, maintain confidentiality, and work effectively under stress, within deadlines, and with changes in work priorities.