Location: Elkhorn,WI, USA
This position is responsible for providing clerical support to the Clerk of Court's office.
SCHEDULE
Days: Monday - Friday
Work Hours: 8:00 AM - 5:00 PM
Hours Per Shift: 8
Shifts Per Pay Period: 10
Position FTE: 1.0
Applications are being accepted from current Walworth County employees as well as members of the public.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Open/close front office daily.
Assist the public by providing information in person, by telephone or through email. Perform receptionist and customer service duties by greeting visitors and performing initial screening of customers. Respond to requests for information and answer questions, address complaints and give suitable information by actively listening and comprehending visitor requests.
Process Restraining Orders.
Create and review files ensuring accuracy and validity of information. Gather relevant information from a variety of sources; check for accuracy and completeness; create, maintain and update electronic and paper records ensuring information is organized according to Supreme Court rules; file and receive various legal documents such as appeals, motions or petitions.
Open new civil, small claims and family court cases.
Receipt and account for money in the form of cash, check, debit or credit card; process credit and debit card transactions; provide correct change and balance cash drawer daily.
Receipt all traffic and ordinance payments received, returning and recording any unacceptable payments and matching all receipts with the appropriate tickets.
Receive and screen phone calls and redirect them when appropriate.
Conduct on-the-job training of newly assigned employees.
Keep abreast with all organizational changes and legal developments.
Handle confidential documents ensuring they remain secure.
Assist the Administrative Clerk II (Criminal) with opening new Criminal actions.
Assist the Deputy Clerk of Courts with duties when needed.
Demonstrate a commitment to county safety and risk management efforts.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or equivalent with a minimum of six months of either formal preparation or customer service/clerical experience. Proven experience in ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's as well as ability to perform these operations using units of American money and weight measurement, volume, and distance. Proven experience in legal terminology.
Interactions & Communication
Responds to others' requests for basic and general information
Decision Making
This position has authority to make decisions that are within detailed procedures and protocols and under close supervision. These decisions directly impact performance in the job and/or the work unit within the department and information is provided to others for decision making.
Thinking and Problem Solving
In relation to established procedures, protocols and policies of the County, the complexity of this job is low and challenges are relatively minimal.
Tools and Equipment Used
Cash Register (Receiptor) Typewriter
Telephone Calculator
Copy Machine FAX Machine
Personal Computer/Printer
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
NEPOTISM OR CONFLICT OF INTEREST COMPLIANCE A person may not be offered or hold this position if the employment would result in that person being a supervisor or subordinate to an immediate family member. Immediate family includes the employee's spouse, brother, sister, parents, children, stepchildren, father-in-law, mother-in-law, sister-in-law, brother-in-law, daughter-in-law, son-in-law, and any other member of the employee's household.
A person may not be offered this position if employment would create either an actual conflict of interest or the appearance of a conflict of interest.
TO INCLUDE:
Formal Walworth County Electronic Application
Education & Experience Review
Oral Department Interview
Reference Check
Background Check
Post Offer Physical Exam
Drug Screen
Other job related tests may be required.