WHO WE ARE & WHAT WE DO:
Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.
TMH is the regions healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the regions only:
- Level II Trauma Center
- Joint Commission Comprehensive Stroke Center
- Level III Neonatal Intensive Care
- Pediatric Intensive Care
- The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle
Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT:
Your Role:
- Provides administrative support to the Department of Patient Experience and to the Director.
- Assists Patient Experience Advocates with tasks as needed.
- Duties include, but not limited to, answering phone, creating and maintaining files and records, disseminating information, maintaining office supplies and equipment.
- Assists with daily rounding preparation as well as participating in rounds as needed.
- Interacts and coordinates the work of the department with other hospital departments.
- Assists in clerical organization of the Patient and Family Advisory Council (PFAC).
- Is responsible for scheduling coverage of the Patient Experience Department as well as maintaining PLT/LTS etc., calendar.
- Is responsible for the coordination of the Patient and Family Advisors volunteer Program, and coordination of volunteers.
- Performs other duties as assigned.
Reports To:
- Director of Patient Experience
Supervises:
WHAT YOULL NEED TO APPLY:
Required Education:
- High School Diploma or Equivalent
Preferred Education:
Required Experience:
- Two (2) years job related experience.
Preferred Experience:
- Two (2) to five (5) years job related experience.
- Proficient with Microsoft Office programs, including Excel.
- Expert competency with the computer.
- Excellent typing skills with minimal errors.
- Very strong organizational skills.
Required Certification/License/Registry:
-:
Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.