Administrative Intake Specialist
: Job Details :

Job Type Full-timeDescriptionFull Time (40 hours/week)Pay: $18.00/HourGENERAL STATEMENT OF DUTIES: Verifying insurance, processing insurance claims, correcting claims that have been rejected, and taking and processing payments. Experience specifically in front desk billing for mental health services would be very preferred but training will be provided.ESSENTIAL RESPONSIBILITIES: 1. Reflect the agency's mission and values in professional style & personal actions2. Applies strategic thinking for role; anticipates and/or identifies problems and opportunities3. Collaboratively working with Executive Director to carry out tasks and strategic goals4. Answering general and new client calls5. Receiving and calling potential clients, supporting them with the intake process which can include paperwork, faxing releases, support with scheduling6. Sending, receiving, and distributing correspondence as directed (e.g., mail, faxes, etc.)7. Maintains clean and friendly environment of the reception, lobby, and offices8. •Maintain or develop proficiency in utilizing the agency's Electronic Health Records (EHR) system9. Check patient's eligibility, and obtaining proper insurance verification or prior authorizations10. Knowledge and understanding of co-insurance, co-payments, deductible, and out-of-pockets11. Tasks as assigned in a growing agency12. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.13. Other duties as assigned.RequirementsQUALIFICATIONS 1. Valid Ohio Driver's License and ability to meet agency requirements for driving insurability if applicable. 2. Must be able to meet agency requirements for criminal back ground check (Ohio Bureau ofCriminal Identification & Investigation) if applicable. MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: 1. High School Diploma or GED RequiredMINIMUM EXPERIENCE REQUIREMENTS: 1. Effective communication skills, both written and verbal2. Knowledge of EAP, Workman's Compensation and CareLogic3. Ability to initiate and maintain self-organizational systems to ensure job tasks are completed as expected (e.g.,4. calendar of tasks/responsibilities)5. Trustworthiness in handling sensitive information (with special preference given to candidates with HIPAA6. compliance knowledge and training)7. Proficiency with Microsoft Office applications and general computer proficiency8. Reliable and dependable attendance9. Ability to call insurance companies and clients to verify information or follow up on claims10. Knowledge of Medicare, Medicaid, HMO, PPO, advantage plans and guidelines highly desired11. Experience with patient billing software preferred12. Behavioral health electronic medical record software, preferred Salary Description $18.00