Introduction Administrative Officer II is administrative work requiring regular use of independent judgment and analysis in applying and interpreting complex administrative plans or policies. Resumes are acceptable as additional information, however, the application must be completed or it will be subject to rejection.GRADE 14 LOCATION OF POSITION1100 N. Eutaw Street, Baltimore, MD 21202Main Purpose of Job The main purpose of this position is to assist the Director of Money Services and Consumer Credit Supervision with administering the routine activities associated with the examination and supervision of licensees, including the scheduling and assignment of examinations/investigations. The Analyst coordinates the opening of examinations/investigations and the assignment, processing, and monitoring of those examinations/investigations through the supervisory process. The Analyst is also responsible for ensuring documentation provided by licensees is responsive to agency requests. The Administrative Officer also performs functions associated with closing and invoicing examinations/investigations and supports the examination/investigative resolution process. The Analyst refers licensees in need of a payment plan and suggests payment plans to the Supervisor. Additionally, the Analyst is responsible for determining which examinations are referred to Enforcement for non-responsiveness or failure to remit payment for examination hours and expenses. The Analyst manages bond claims for the unit, and coordinates with the Administration to compile data for the annual report The Analyst is an administrative position that may, at management's discretion, work remotely in accordance with the Agency's telework policies. POSITION DUTIES Duties of this position include but are not limited to:
- Initiates the examination/investigation process by entering data into the three systems used by the Supervision Units. The State Examination System (SES), Nationwide Multistate Licensing System & Registry ( NMLS ), and the AS 400 (Agency's software program) systems. Contact licensees through email, NMLS, and SES to alert the licensees that an examination/investigation has commenced. Instructs the licensees through a detailed introduction email on accessing the SES and responding to the Information Requests. Monitors responses from licensee, and, if there is no response to Information Requests refers licensee to the Enforcement Unit for further action. Respond to inquiries from licensees, including examination/investigation extension requests for completion of the Information Requests and licensees' responses to Reports of Examination/Investigation submissions.
- Analyzes licensees' information in NMLS and recommends to management which type of exam should be conducted, including the scope for the examination. Request and analyze other state examinations in SES and email. Prepares pre-examination datasheet or equivalent for examiners.
MINIMUM QUALIFICATIONSEducation: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years of administrative staff or professional work. Notes: 1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience. 3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience. Applications that meet the minimum and/or selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.DESIRED OR PREFERRED QUALIFICATIONSPreference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. Microsoft Office Suites Google Meet Google Docs Experience prioritizing projectsLIMITATIONS ON SELECTION This is an internal recruitment for Maryland Department of Labor employees only. LICENSES, REGISTRATIONS AND CERTIFICATIONS Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. SPECIAL REQUIREMENTSAll candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. For positions that require Bachelor/Master Degree etc:For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) ###-#### or World Education Services Inc. 1-800-###-#### or (202) ###-####.EXAMINATION PROCESSThe examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.BENEFITSSTATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONSThe online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) ###-#### (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to ...@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted. PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATIONCompleted applications, required documentation, and any required addendums may be mailed to: Maryland Department of Labor/ Office of Administration Attn: Jasmine Hubbard 24-003###-#### 100 S. Charles Street, 5th Floor Baltimore, MD 21201 For additional information, please contact Jasmine Hubbard at 410-###-#### or via email ...@maryland.govThe MD State Application Form can be found online Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.