Job DescriptionAt AuguStar Life we are dedicated to building a diverse, inclusive and equitable workplace. If you are excited about this role but your previous experience and education doesn't align perfectly with every qualification of the job description, we encourage you to apply. You may be the right candidate for this or other roles within the organization.What you will be doingThe Life Operations Administrative Processor will serve our customers and business partners through the administration of traditional, universal and variable universal life insurance contracts.Responsibilities may include, but are not limited to, the following:
- Processing administrative transactions using multiple systems
- Communicating with agents and policyholders via letter, email and telephone
- Reviewing submitted documents for compliance, accuracy, and completeness
- Training, monitoring, researching and problem solving
- Working with team members to complete all work within time service specifications
What benefits you will see
- Competitive compensation
- Medical, dental and vision insurance effective your first day
- Company paid life insurance
- Profit sharing plan
- 401(k) with company match
- 100% paid parental leave
- Adoption and surrogacy benefits
- Tuition reimbursement
- Flexible time off
Why we are different
- We promote a diverse and inclusive workplace that respects the cultures, life experiences and traditions of our associates and the community
- You receive time away from the office including vacation, holidays and community service to rest and recharge
- Associate resource groups provide opportunities to help you reach personal and professional goals
- A wide variety of associate services and programs including a mentoring program, college scholarship fund, corporate discounts, recognition programs and sports leagues
- We offer a whole person approach to your health and well-being including on-site fitness center and trail, financial resources and an Employee Assistance Program
- Learn more about our associate benefits and perks focused on you
RequirementsWhat you need to be successful
- Associate degree or the equivalent in work experience
- LOMA 1 and 2 must be completed within six months of hire
- LOMA Associate Customer Service (ACS) designation within two years of hire
- LIMRA AML (Anti-Money Laundering) Training is required within 6 months of hire
- Willingness to obtain FINRA Series 6 certification to process requests for registered products
- Competent in Microsoft Office
- Strong time management and attention to detail
- Problem solving skills
- Effective verbal and written communication
What your work environment will look like
- An inclusive work environment in which any group feels welcome, respected, supported, valued to fully participate at work
- Flexible work arrangements including remote, traditional and hybrid
- Associate well-being programs to balance your life in ways that suit you best
- Engagement opportunities on-site and virtually to connect with your co-workers
- Dress for your day work attire